Inserat Manager – m/w/d
JOBWRK
Key Account Manager
ServiceHero
full-time
Posted on:
Location Type: Hybrid
Location: Berlin • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Processing orders from our B2B customers such as property managers, hotels, insurance companies, care facilities and restaurants
- Coordinating between customers, their end customers (e.g., tenants) and our service providers to ensure smooth operations
- Creating and managing invoices and preparing documents for our external accounting
- Maintaining customer data in our CRM (HubSpot) and internal tools
- Handling customer inquiries and assisting with the resolution of outstanding items
- Contributing to the development of new processes and structures in the B2B area
- General administrative tasks to support the B2B team
Requirements
- Completed commercial apprenticeship or equivalent qualification
- Some professional experience in an administrative/commercial role, ideally in a B2B environment
- Proficient with Office programs (Word, Excel, Google Docs, Google Sheets)
- Basic knowledge of CRM systems (e.g., HubSpot) is an advantage
- Reliable, structured working style with a high level of care and accuracy
- Affinity for numbers and experience handling invoices and orders
- Strong communication skills and a service-oriented mindset
- Self-motivation and willingness to contribute in a dynamic environment
- Fluent in German, both spoken and written
Benefits
- Flexible working hours and the option to work remotely
- 30 paid vacation days per year
- Competitive salary
- Autonomy and responsibility within your area of work
- Start-up atmosphere in an early-stage company where you can make a real impact
- Modern office in Berlin equipped with the latest technology
- Budget for training and professional development (L&D budget)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
administrative skillscommercial qualificationinvoice processingorder managementdata managementCRM knowledgeOffice programsGoogle DocsGoogle SheetsB2B experience
Soft skills
strong communication skillsservice-oriented mindsetself-motivationstructured working styleattention to detailreliabilitydynamic adaptabilitycustomer serviceproblem-solvingteam collaboration
Certifications
commercial apprenticeship
