Senior Strategic Consultant
Experian
Cloud
Senior IT Consultant
Network Right
full-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $95,000 per year
Job Level
Senior
Tech Stack
AzureCloud
About the role
- Serve as the main technical resource and escalation point for the team, managing associate technicians
- Provide in-person and remote technical support for Mac OS and Windows devices, including onsite tasks like cabling and large-scale deployments
- Facilitate IT shipments for onboarding and offboarding and configure automations for these flows
- Manage identity platforms (Okta, Google Workspace) and administrate various SaaS applications
- Assist with network projects, remote design, configuration, and standardize best networking practices across client stacks
- Develop and update standards, policies, procedures, and compliance-aligned documentation
- Build and maintain IT infrastructure for clients and help execute IT projects/initiatives (Network racks, stacks, MDM deployment)
- Provide high-touch customer service and collaborate with business owners and C-level stakeholders
- Perform ad-hoc duties as necessary
Requirements
- Bachelor's degree in a computing related discipline
- 8+ years of experience in an IT focused role
- Expert experience with Mac OS and Windows
- Strong networking background
- Advanced IT Certification (Network+, Security+, etc)
- Experience with core Cloud SaaS tools management (Google Workspace, Slack, Zoom, 1Password, MS O365, Notion, and JIRA)
- Experience with Azure Active Directory, SSO, & SAML
- Experience with identifying the root cause of faults or problems and resolving the root issue
- Experience with compliance requirements and best practices (SOC2, HIPAA, etc)
- Customer-service oriented with strong communication skills
- Passion for IT as well as building relationships
- Curious, self-starter, collaborative, and adaptable in an ever-changing field
