Network Right

Senior IT Consultant

Network Right

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

Visit company website
AI Apply
Manual Apply

Salary

💰 $80,000 - $95,000 per year

Job Level

Senior

Tech Stack

AzureCloud

About the role

  • Serve as the main technical resource and escalation point for the team, managing associate technicians
  • Provide in-person and remote technical support for Mac OS and Windows devices, including onsite tasks like cabling and large-scale deployments
  • Facilitate IT shipments for onboarding and offboarding and configure automations for these flows
  • Manage identity platforms (Okta, Google Workspace) and administrate various SaaS applications
  • Assist with network projects, remote design, configuration, and standardize best networking practices across client stacks
  • Develop and update standards, policies, procedures, and compliance-aligned documentation
  • Build and maintain IT infrastructure for clients and help execute IT projects/initiatives (Network racks, stacks, MDM deployment)
  • Provide high-touch customer service and collaborate with business owners and C-level stakeholders
  • Perform ad-hoc duties as necessary

Requirements

  • Bachelor's degree in a computing related discipline
  • 8+ years of experience in an IT focused role
  • Expert experience with Mac OS and Windows
  • Strong networking background
  • Advanced IT Certification (Network+, Security+, etc)
  • Experience with core Cloud SaaS tools management (Google Workspace, Slack, Zoom, 1Password, MS O365, Notion, and JIRA)
  • Experience with Azure Active Directory, SSO, & SAML
  • Experience with identifying the root cause of faults or problems and resolving the root issue
  • Experience with compliance requirements and best practices (SOC2, HIPAA, etc)
  • Customer-service oriented with strong communication skills
  • Passion for IT as well as building relationships
  • Curious, self-starter, collaborative, and adaptable in an ever-changing field