Netomi

Senior Product Manager

Netomi

full-time

Posted on:

Location Type: Remote

Location: India

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Job Level

Senior

About the role

  • Own roadmap and delivery for: CCaaS/agent desk integrations, Integration Builder + Actions runtime productization, SDKs/embedded experiences, and extension contracts.
  • Define “integration tiers” (basic → advanced → regulated/mission-critical) with clear requirements and supportability rules.
  • Partner with Engineering to create standardized patterns for:
  • authentication + secrets,
  • environment parity,
  • schema validation + compatibility versioning,
  • reliable execution + rollback.
  • Partner with Data Science/QA to define test harnesses and release gates that cover:
  • multi-turn conversational flows,
  • tool-call success/failure scenarios,
  • latency and load behavior,
  • safety/guardrail compliance.
  • Work with Delivery/CS to convert repeat patterns into templates and reusable assets while keeping a firm line between product scope and project scope.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience).
  • 5–8+ years Product Management experience in B2B SaaS platforms, developer tools, integration products, or workflow automation.
  • Strong experience with enterprise integrations: APIs, eventing/webhooks, OAuth/JWT, schemas, error handling, and production operability.
  • Demonstrated hands-on product judgment in AI/LLM-enabled systems, including:
  • prompt/policy controls and guardrails,
  • tool calling patterns and reliability,
  • evaluation/quality gating,
  • observability and production operations.
Benefits
  • Netomi is an equal opportunity employer committed to diversity in the workplace.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
APIseventingwebhooksOAuthJWTschema validationerror handlingproduction operabilityAI systemsLLM-enabled systems
Soft Skills
product judgmentcollaborationcommunicationproblem-solvingorganizational skills
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Engineering