Netlify

Senior Product Designer, Researcher

Netlify

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$157,229 - CA$212,722 per year

Job Level

Senior

About the role

  • Use your prior experience to lead projects toward user and business solutions and drive the design work and team from research to full-realized features and flows.
  • Collaborate cross-functionally with Product, Engineering, and other partners to represent the UX team, build bridges, facilitate design or research kickoffs and discussions, and drive the user experience forward.
  • Contribute to our design system and processes, including accessibility practices
  • Support your team with thoughtful feedback and shape how we tell customer experience stories at Netlify.
  • Manage participant recruiting, participant followups, and incentives disbursement for all studies
  • Effectively communicate findings and recommendations to product teams and stakeholders that surface recommendations and implications
  • Work with product stakeholders to test business requirements using heuristic/qualitative methods, in a rapid way
  • Establish strong async communication rhythms with your peers and leaders, practicing transparency and visibility in your progress against areas of focus.
  • Contribute to our expanding research practice and run usability tests in collaboration with research partners.
  • Organize around multiple work streams, including prioritizing, iterating, and timeboxing work as needed.
  • Create structure where there is ambiguity, can quickly adapt to organizational change and workstream shifts, and can help others navigate staffing and priority changes.

Requirements

  • A history of leading design efforts at a strategic level for technical products, platforms, or systems.
  • Proficiency at iterating & circulating concepts with peers and building toward high-confidence proposals, effectively prototyping and storytelling at various fidelities throughout the process.
  • A breadth of experience in the iterative product development process, from problem definition, information architecture, and UX flows to interaction and UI design.
  • A high level of comfort in working with developers in the presentation layer (for example, HTML, CSS) and is well-versed in using tools such as Figma and GitHub.
  • Rigor for accessibility, consistency, and high standard of quality.
  • Consistent autonomy and a drive to thrive in a cross-disciplinary and collaborative environment with product and engineering teams, where colleagues teach and learn from one another. Growth mindset: curious and open to new technologies, methodologies, and best practices.
  • Experience in research operations including managing a participant database and setting up studies.
  • Ownership in scoping, planning, and executing usability research studies, with minimal support and guidance.
  • Welcome, but not required: other experience such as iconography, branding, front-end engineering, or content design.
  • We don’t have educational requirements for roles at Netlify, so whether you went to a school or are self-taught, we encourage you to apply.
Benefits
  • health insurance
  • retirement plans
  • paid time off
  • flexible work arrangements
  • professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX designprototypinginformation architectureinteraction designUI designaccessibility practicesusability researchHTMLCSSiterative product development
Soft Skills
leadershipcollaborationcommunicationautonomyadaptabilitytransparencyproblem-solvingcuriositygrowth mindsetstorytelling