NetImpact Strategies Inc.

Senior Program Manager – Organizational Change Management

NetImpact Strategies Inc.

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

PMP

About the role

  • Serve as the single point of accountability for all project management activities
  • Apply and implement metric-focused delivery model for workstream and contract performance reporting, including defining the metrics, processes, feedback loops, and continuous improvement practices
  • Collaborate with leadership to assemble and assimilate a new delivery team, ensuring seamless operational and cultural integration with the technical implementation team and customer environment
  • Rapidly evaluate OCM needs based on an aggressive technical modernization schedule and complex customer environment to set vision, and strategy – formulating actionable plan to achieve goals
  • Create the environmental infrastructure (e.g., standard operating procedures (SOPs), tools, team dynamic factor, collaboration requirements) for a strong foundation that evolves with the discovery process
  • Ensure alignment with the client’s implementation schedule and provide oversight for the organizational change management (OCM) workstreams
  • Submit Status Reports, summarizing completed efforts, deliverables, and anticipated work
  • Develop OCM strategy and provide leadership and oversight to ensure strategically-aligned execution that evolves with organizational readiness, stakeholder input, capability development and technical rollouts, and programmatic direction
  • Develop and execute a comprehensive stakeholder engagement plan to guide proactive management of a complex stakeholder landscape that include internal organizations and group as well as external stakeholders such as other federal agencies, state/local government, industry partners, and organizations such as unions and policy groups
  • Coalesces and synchronizes stakeholder management with modernization activities, inter-dependent technical workstreams, and OCM support areas such as change planning, stakeholder coordination, communications and messaging, public relations, and sponsorship management
  • Defines overarching change management strategy and aligns team to an adopter-oriented, data-driven OCM approach
  • Oversees the definition and tracking of KPIs to measure program success
  • Lead pressure-testing of strategy for refinement, pivoting team direction for improved effectiveness, accelerated roadmap delivery, and high velocity adoption
  • Provide and implement a Commercial Off-The-Shelf (COTS) tool to manage change, ensuring compliance with government data protection standards
  • Collaborate with multiple departments to update the content on client’s internal digital platforms
  • Guide workstream to establish agile processes to facilitate tailoring needs and application maintenance
  • Prioritize and sequence activities in alignment with OCM needs, seamlessly integration tool use with OCM and removing roadblocks for the implementation team

Requirements

  • Bachelor’s degree with 12 years in leading large-scale, complex transformational or modernization initiatives
  • Diverse organizational change and stakeholder management experience
  • Excellent leadership and team/people management skills, with ability to motivate and inspire others, foster trust, and develop strong relationships and rapport
  • Demonstrated success supporting enterprise modernizations, with strong experience collaborating with technical and specialized experts
  • Experience working directly with C suite executives on strategy
  • Excellent written and verbal communication skills
  • Familiarity with complex technical implementations and leads with optimism and confidence through ambiguity and challenging situations
  • Microsoft Office Suite expertise (Word, PowerPoint, Excel, etc.)
  • U.S. Citizen
  • Project Management Professional (PMP), Program Management Professional (PgMP), or equivalent certifications is a plus
  • Change Management certifications (e.g., Prosci Change Management Certification) are desirable
  • Extensive knowledge of project management software and tools
  • Previous Federal Consulting Experience
Benefits
  • Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
  • Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
  • Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays
  • Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
  • Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications!
  • Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024!
  • Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementorganizational change managementstakeholder managementKPI trackingagile processesdata-driven OCM approachmetric-focused delivery modelchange planningprogrammatic directionenterprise modernization
Soft skills
leadershipteam managementrelationship buildingcommunicationcollaborationstrategic thinkingproblem-solvingadaptabilitymotivationtrust building
Certifications
Project Management Professional (PMP)Program Management Professional (PgMP)Prosci Change Management Certification