Director, Technical Program Management – Commerce Engineering
Netflix
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Job Level
About the role
- Lead and Mentor a High-Performing Team: Recruit, hire, develop, and retain a world-class team of Technical Program Managers. Provide coaching, mentorship, and career development opportunities, fostering a culture of continuous learning and growth.
- Strategic Program Leadership: Oversee Commerce Engineering OKR planning and reviews, technical planning and execution of multiple complex programs across various product domains. Ensure alignment with overall company objectives and product strategy.
- Cross-Functional Partnership: Act as a central point of contact and trusted partner for Product, Data Science, Design, partner Engineering orgs and other stakeholders. Facilitate effective communication, collaboration, and decision-making.
- Operational Excellence: Define, implement, and optimize scalable program management processes, program KPIs and best practices. Drive continuous improvement in program execution, risk management, and stakeholder communication.
- Risk Management and Mitigation: Proactively identify, assess, and mitigate technical, operational, and organizational risks across programs. Develop contingency plans and drive resolution of critical issues.
- Technical Acumen: Possess a strong understanding of software development lifecycles, architectural concepts, and technical dependencies to effectively guide and support our TPMs and engineering teams.
- Influence and Communication: Communicate complex technical information and program status clearly and concisely to diverse audiences, from individual contributors to executive leadership. Influence decision-making at all levels.
- Resource Planning: Collaborate with Engineering and Product leadership to forecast and allocate TPM resources effectively across various initiatives. Assist, during our biannual planning process, in identifying Engineering resource capacities and constraints, helping to ensure appropriate estimated funding for our planned initiatives.
Requirements
- 10+ years of experience in technical program management, with at least 4 years in a leadership role managing and mentoring other TPMs.
- Proven track record of successfully leading and delivering large-scale, complex technical programs in a fast-paced product engineering environment.
- Demonstrated experience building, growing, and leading high-performing technical program management teams.
- Exceptional cross-functional collaboration and stakeholder management skills, with the ability to influence without direct authority.
- Deep understanding of software development methodologies and best practices.
- Strong technical background with the ability to understand complex architectural concepts and engineering challenges.
- Excellent communication, presentation, and interpersonal skills.
- Ability to thrive in a dynamic, ambiguous, and rapidly evolving environment.
Benefits
- Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates.
- We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical program managementsoftware development lifecyclearchitectural conceptsprogram management processesprogram KPIsrisk managementresource planningOKR planningtechnical dependenciesprogram execution
Soft Skills
leadershipmentorshipcross-functional collaborationstakeholder managementinfluencecommunicationpresentationinterpersonal skillscontinuous learningdecision-making