Cybercrime incident response – communicating analysis of cyber threats to relevant parties to mitigate attacks
Classification of malicious websites, social media profiles, apps, emails, and phone numbers
Providing clear and professional feedback to customers on incidents and classifications
Sharing your ideas on how to improve processes and workflows

Requirements

Attention to detail, adaptability, and strong intellectual and commercial curiosity
A positive and solution-focused approach
Interest in the internet and cybercrime prevention
Excellent communication skills with a high standard of written English
Ability to engage with people in a friendly, helpful, and professional way
Self-motivation, ability to take initiative, and work as part of a team
Aptitude for analysing and using technical information
Competence in handling incoming phone calls
Some experience in cybersecurity is useful but not essential as full training will be provided
A degree in Cyber Security, Computer Science, IT, or any field that promotes analytical thinking may be beneficial but is not essential

Benefits

Opportunities for flexible working after completing an initial 6 weeks of training (after which you'll have the option to work remotely up to 4 days a week)
Opportunities for individual training and development
33 days holiday per year (incl. public holidays)
Pension scheme membership with 5% matching employer contributions plus NI savings
Equity tracking scheme (eligibility criteria apply)
Two days paid Volunteering Leave per year
Free meals, drinks and snacks provided daily in the offices
Comprehensive wellness provisions
Life assurance at 4x annual salary
Enhanced family leave provisions
Regular events such as monthly board game nights, quarterly socials and big summer and winter parties
A tax-efficient cycle to work scheme
An inclusive culture and environment, where you’ll feel genuinely valued and respected

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

attention to detailadaptabilityintellectual curiositycommercial curiositysolution-focused approachexcellent communication skillsfriendly engagementself-motivationinitiativeteamwork