NetApp

Technical Product Manager – Keystone

NetApp

full-time

Posted on:

Location Type: Office

Location: San JoseCaliforniaUnited States

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Salary

💰 $183,600 - $272,800 per year

Job Level

Tech Stack

About the role

  • Drive product strategy and roadmap for subscription-based storage and cloud services.
  • Identify and prioritize new features and functionality across service definition, packaging, automation, and lifecycle management.
  • Lead the design of seamless customer experiences across onboarding, configuration, activation, and ongoing service management.
  • Build data-driven sizing and recommendation capabilities using usage insights and operational metrics.
  • Collaborate closely with engineering, sales, marketing, customer success, and field teams to deliver impactful features and successful launches.
  • Analyze market trends, competitive offerings, and customer feedback to inform strategic decisions.
  • Define KPIs and use telemetry and customer behavior data to drive continuous product and service improvement.
  • Develop sizing engines that use install-base signals to recommend expansions, new service opportunities, or optimizations.
  • Create hardware-to-service mapping logic to ensure accurate deployment, compatibility, and upgradability.
  • Define and streamline subscription creation workflows, including service selection, capacity planning, SLA configuration, and contract metadata.
  • Drive clarity and automation across the full subscription lifecycle.

Requirements

  • Degree in Computer Science, Engineering, Business, or related field or related work experience
  • 8–12 years of product management, finance and/or Presales experience in enterprise software, Data Storage systems, cloud services, or subscription platforms.
  • Strong understanding of subscription business models or as-a-service offering.
  • Proven ability to lead complex product portfolios and drive measurable results.
  • Excellent communication, leadership, and analytical skills.
  • Preferred: MBA or advanced technical degree.
  • Financial acumen.
  • Experience in STaaS, SaaS, data storage, or cloud infrastructure.
  • Exposure to AI-driven customer experiences or recommendation systems.
  • Familiarity with onboarding workflows, telemetry-driven insights, or provisioning platforms.
Benefits
  • Health Insurance
  • Life Insurance
  • Retirement or Pension Plans
  • Paid Time Off
  • Various Leave options
  • Employee stock purchase plan
  • Restricted stocks (RSU’s)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementdata storage systemscloud servicessubscription platformsKPI definitiontelemetrydata-driven decision makingcapacity planningSLA configurationrecommendation systems
Soft Skills
communicationleadershipanalytical skillscollaborationstrategic decision makingcustomer experience designproblem-solvingprioritizationautomationfinancial acumen
Certifications
MBAadvanced technical degree