
Technical Product Manager – Keystone
NetApp
full-time
Posted on:
Location Type: Office
Location: San Jose • California • United States
Visit company websiteExplore more
Salary
💰 $183,600 - $272,800 per year
Tech Stack
About the role
- Drive product strategy and roadmap for subscription-based storage and cloud services.
- Identify and prioritize new features and functionality across service definition, packaging, automation, and lifecycle management.
- Lead the design of seamless customer experiences across onboarding, configuration, activation, and ongoing service management.
- Build data-driven sizing and recommendation capabilities using usage insights and operational metrics.
- Collaborate closely with engineering, sales, marketing, customer success, and field teams to deliver impactful features and successful launches.
- Analyze market trends, competitive offerings, and customer feedback to inform strategic decisions.
- Define KPIs and use telemetry and customer behavior data to drive continuous product and service improvement.
- Develop sizing engines that use install-base signals to recommend expansions, new service opportunities, or optimizations.
- Create hardware-to-service mapping logic to ensure accurate deployment, compatibility, and upgradability.
- Define and streamline subscription creation workflows, including service selection, capacity planning, SLA configuration, and contract metadata.
- Drive clarity and automation across the full subscription lifecycle.
Requirements
- Degree in Computer Science, Engineering, Business, or related field or related work experience
- 8–12 years of product management, finance and/or Presales experience in enterprise software, Data Storage systems, cloud services, or subscription platforms.
- Strong understanding of subscription business models or as-a-service offering.
- Proven ability to lead complex product portfolios and drive measurable results.
- Excellent communication, leadership, and analytical skills.
- Preferred: MBA or advanced technical degree.
- Financial acumen.
- Experience in STaaS, SaaS, data storage, or cloud infrastructure.
- Exposure to AI-driven customer experiences or recommendation systems.
- Familiarity with onboarding workflows, telemetry-driven insights, or provisioning platforms.
Benefits
- Health Insurance
- Life Insurance
- Retirement or Pension Plans
- Paid Time Off
- Various Leave options
- Employee stock purchase plan
- Restricted stocks (RSU’s)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementdata storage systemscloud servicessubscription platformsKPI definitiontelemetrydata-driven decision makingcapacity planningSLA configurationrecommendation systems
Soft Skills
communicationleadershipanalytical skillscollaborationstrategic decision makingcustomer experience designproblem-solvingprioritizationautomationfinancial acumen
Certifications
MBAadvanced technical degree