Customer Account Manager
Nestle
full-time
Posted on:
Location Type: Remote
Location: Washington • United States
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Salary
💰 $120,000 - $160,000 per year
About the role
- Establish and cultivate executive-level relationships with decision makers in assigned accounts
- Build effective proposals based on customer needs, consumer insights, and customer decision criteria leveraging a storytelling approach
- Create and execute strategic joint business planning and reporting for both business partners and internal stakeholders
- Source and analyze insights and analytics to drive business decisions
- Acquire in-depth knowledge and expertise in customer channels to become a trusted subject matter expert
- Generate, manage and execute complex and high impact partnership contracts and programs with both existing and potential new business partners
- Conduct thorough cost benefit analyses of high-value partnerships to assess their potential value.
- Lead teams and work across marketing, category, digital, finance, and field sales to analyze business performance and shape initiatives that can be implemented successfully across system
- Direct new program implementation and national account rollouts; aligning ensuring alignment with enterprise priorities and objectives
- Act as a representative for both the customer and the company when engaging with internal and external key stakeholders
Requirements
- 4-year Bachelor’s degree
- Direct B2B sales or general management at Fortune 500 companies, premium/luxury brands, food & beverage (8+years)
- National program management (3+ years)
- Complex contract negotiations (3+ years)
- Foundational financial acumen
- Functional knowledge of marketing, operations, finance, and competitive strategy
- Ability to adapt strategies, plans, and thrive in ambiguous environment
- Functional knowledge of Request for Proposal (RFP) processes and proposal submissions
- Skilled at simplifying complicated material to communicate in a concise and effective way
Benefits
- 401k with company match
- Healthcare coverage
- Performance-based incentives
- Competitive total rewards package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B salescontract negotiationsfinancial acumenmarketing knowledgeoperations knowledgefinance knowledgecompetitive strategy knowledgeRequest for Proposal (RFP) processesproposal submissionsbusiness analytics
Soft Skills
relationship buildingstorytellingstrategic planningcommunicationteam leadershipadaptabilityanalytical thinkingproblem-solvingcollaborationconcise communication
Certifications
Bachelor's degree