IT Workforce & Performance Manager
Nestle
full-time
Posted on:
Location Type: Hybrid
Location: Barcelona • Spain
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About the role
- Define, maintain, and publish the IT performance scorecard and dashboards that show IT’s contribution to business KPIs (availability, service quality, cost transparency).
- Translate technical metrics into business impact measures (for example, mapping availability and performance to revenue) and report on the value enabled by IT.
- Design and operate measurement processes (data collection, governance, and quality) so performance reporting is timely, credible, and actionable.
- Maintain a small portfolio of continuous-improvement initiatives tied to performance gaps.
- Communicate performance results, implications, and recommended corrective actions to the CIO, business leaders, and OCIO stakeholders.
- Perform data analysis and visualization: ability to design dashboards, aggregate multiple data sources, and present actionable insights to executives.
- Drive capability-building within IT workforce to enable them to take fact-based decisions and drive a culture of data-driven mindset, and foster a performance culture across the IT organization.
- Design, implement, and operate a skills inventory and capability assessment process (scope, taxonomy, self-assessment, manager validation, and governance) to identify capability gaps and enable reskilling/upskilling plans.
- Collaborate with HR and hiring teams to integrate skills data into recruitment, career-pathing, learning, and mobility programs and to “forward fill” critical roles rather than simply backfilling.
- Translate skills and workforce data into workforce plans that inform sourcing decisions (build/buy/borrow), budget allocation, and vendor/partner usage (including contingent labor strategy).
- Define success metrics and report workforce performance (proficiency distributions, utilization of skills data, training hours, movement rates, attrition trends) and use them to iterate on workforce interventions.
- Lead manager enablement so people leaders use skills data for development conversations and workforce planning (manager validation, trust in data, user-friendly processes).
Requirements
- Bachelor’s degree in IT, business analytics, information systems, finance, or related field, or equivalent experience.
- 7+ years of experience in IT reporting, IT finance, or OCIO-related performance roles, workforce planning, talent programs, HR/people analytics, or IT talent management; experience in retail or multichannel environments preferred.
- Working experience in business intelligence or analytics roles, designing and operating skills assessments, workforce planning processes, or similar capability-mapping programs; experience integrating skills data into hiring and development processes.
- Experience with effective communication at different levels in the organization and in English.
- Preference to have worked in a global environment and with virtual teams.
Benefits
- Great benefits including competitive salary and a comprehensive social benefits package.
- One of the most competitive pension plans on the market.
- Flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
- Personal and professional growth through ongoing training and constant career opportunities.
- Hybrid working environment with flexible working scheme.
- State-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill!
- Recreation activities such as yoga, Zumba, etc. and a wide range of volunteering activities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisdata visualizationdashboard designperformance reportingskills assessmentworkforce planningbusiness intelligencecapability mappingcontinuous improvementIT performance metrics
Soft Skills
communicationcollaborationleadershipanalytical thinkingproblem-solvingdata-driven mindsetstakeholder engagementmanager enablementorganizational skillsadaptability