Nestle

Internship Cross‑Border E‑Commerce

Nestle

internship

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Location Type: Office

Location: FrankfurtGermany

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Job Level

About the role

  • Stakeholder & interface management: You coordinate collaboration with internal and external stakeholders such as CBEC, Marketing, Sales and agencies.
  • Product management & marketing support (BEBA): You support product launches and product maintenance, prepare agency briefings, and manage social media channels (e.g., WeChat) as well as communications campaigns.
  • Operational processing & customer activities: You assist with order and payment processes and support administrative and analytical tasks related to promotions, couponing and sweepstakes.
  • Market, competitor & price analyses: You conduct market and competitor analyses, research trends, and prepare price overviews and price analyses.
  • Customer relationship management & complaints: You organize customer events and handle complaints in close coordination with internal stakeholders.

Requirements

  • Study program: You are studying Business Administration, Economics or Oecotrophology (Nutritional Science) or are taking a gap year between your Bachelor's and Master's degrees.
  • Language skills: You have fluent Chinese and very good German and English skills.
  • Market & digital competence: You have knowledge of the Chinese market and culture; experience with WeChat, TikTok or Alibaba is a plus.
  • Working style & tools: You work creatively as well as analytically-conceptually and are proficient with MS Office applications.
  • Practical experience: Ideally, you have already gained initial practical experience through internships, part-time jobs or comparable activities.
Benefits
  • Continuous support: You will be well supported by our experienced colleagues throughout your internship.
  • Part of a large network: Our regular intern meet-ups give you ample opportunity to exchange experiences with peers. Beyond the role you can build contacts, meet great colleagues and form lasting friendships.
  • Continuous learning: Direct feedback and coaching enable you to develop both professionally and personally.
  • Paid internship: We pay at least the statutory minimum wage — above legal requirements — for all mandatory and voluntary internships.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
market analysiscompetitor analysisprice analysiscustomer relationship managementorder processingpayment processinganalytical taskspromotionscouponingsweepstakes
Soft Skills
stakeholder managementcollaborationcommunicationcreativityanalytical thinkingorganizational skillsevent organizationproblem-solving