
Problem Management Specialist – Network & Cyber Security
Nestle
full-time
Posted on:
Location Type: Hybrid
Location: Bengaluru • India
Visit company websiteExplore more
About the role
- Drive Investigations and Root Cause Analysis
- Define Problems Resolution Strategies and coordinate Fixes Implementation
- Recommend and implement improvements to strengthen defenses
- Handle Critical Situations originated by Incidents and Instabilities
- Lead and Implement preparation activities to support Large Promotional Events
- Enhance the Knowledge Database and Promote Adherence to the related Knowledge Management Process
Requirements
- Bachelor’s or Master’s degree in IT disciplines or equivalent work experience
- 5+ years of experience as Network and Cyber Security Specialist
- Strong knowledge of network protocols, firewalls, VPNs, IDS/IPS, and SIEM tools
- Hands-on experience with cyber security frameworks and tools (Splunk, Palo Alto, Fortinet, Cisco, CrowdStrike).
- Fluent in English
- Experience in Service Management and application of the related principles
- Proven Experience in complex and dynamic environments
- Good Communication Skills
- Strong Leadership and Learning Attitude
- Capable to handle stressful situations
- Business Oriented and Flexible Mindset
- Familiar with Crisis Management and Critical Situations
- ITIL Certification
- Knowledge of Agile and DevOps principles
- Previous Experience on Nespresso Projects
- Knowledge of Grafana, Dynatrace, Service Now and Jira
- Experience in SOC operations
- Knowledge of automation and scripting (Python, PowerShell, Bash)
Benefits
- Flexible work policies including core hours and options for working from home.
- Genuine opportunities for career and personal development through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
- Modern "smart office" locations providing agile workspaces.
- International, dynamic & inclusive working environment with attractive additional benefits.
- The pride to work for a B Corp certified company and one of the world’s most trusted brands.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
network protocolsfirewallsVPNsIDS/IPSSIEM toolscyber security frameworksautomationscriptingPythonPowerShell
Soft Skills
communication skillsleadershiplearning attitudestress managementbusiness orientationflexibilityproblem resolutioncritical situation handlingadaptabilityteam coordination
Certifications
ITIL Certification