
Junior Supply Chain Analyst
Nestle
full-time
Posted on:
Location Type: Hybrid
Location: Ribeirão Preto • Brazil
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Job Level
About the role
- Monitor and handle daily carrier cases/complaints related to additional charges (via Pipefy and email);
- Conduct meetings with carriers and market stakeholders via Microsoft Teams or in person;
- Lead monthly training sessions;
- Manage tickets in Galileu and submit creation requests in ME;
- Hold daily and weekly meetings (DOR and WOR) and propose process improvement actions for the area;
- Participate in weekly team meetings to align SLA expectations and define action plans for unmet targets;
- Extract datasets for the team's BI updates;
- Monitor activity volumes and report status to the supervisor;
- Troubleshoot problems and handle incidents of low and high complexity;
Requirements
- High school diploma or currently enrolled in an undergraduate program in Business Administration or a related field;
- Strong Microsoft Office skills (particularly Excel);
- Knowledge of continuous improvement and agile tools/methodologies;
- Clear and concise communication skills;
- Experience with SAP, Galileu, and ME systems is a plus;
- English and/or Spanish language skills are a plus;
Benefits
- Commitment to inclusion, diversity, and equal opportunities
- Investment in Digital Transformation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft Excelcontinuous improvementagile methodologiesdata extractiontroubleshootingincident management
Soft Skills
clear communicationconcise communicationleadershipteam collaborationprocess improvement