Nestify

Revenue Operations

• Support the COO in executing the overall pricing strategy and identifying revenue optimisation opportunities.
• Apply pricing strategies to newly onboarded properties, ensuring alignment with established pricing models and market-specific approaches.
• Monitor portfolio performance at a micro level and adjust rates based on demand, competitor pricing, seasonality, and performance trends.
• Analyse booking patterns and revenue performance to support pricing decisions.
• Conduct market analysis at multiple levels including country, city, district, and property type.
• Perform macro-level portfolio performance reviews to identify trends and variances against forecasts.
• Refine pricing strategies using market and performance insights to optimise revenue across the portfolio.
• Communicate pricing strategies clearly to Property Managers and Onboarding teams to ensure consistent execution.
• Maintain and enhance pricing models to improve granularity, operational efficiency, and revenue outcomes.
• Build and maintain tools and systems to support pricing implementation, monitoring, and automation.

Associate Revenue Manager

Accountant

• Process daily financial transactions across multiple entities (UK, France, Ireland, UAE).
• Record and allocate bank transactions accurately.
• Capture, process, and reconcile supplier and creditor invoices.
• Prepare and issue customer invoices where required.
• Maintain accurate debtor and creditor records.
• Assist with bank, creditor, and basic balance sheet reconciliations.
• Support month-end processing and reporting preparation.
• Track expenses and assist with cash flow monitoring.
• Maintain accurate data in Xero and Excel or Google Sheets.
• Liaise with internal teams to resolve basic finance queries.
• Provide general finance and administrative support to the accounting team.

Junior Accountant

• Perform and review full balance sheet and bank reconciliations across all entities (UK, France, Ireland, UAE).
• Support and execute month-end close processes and financial reporting preparation.
• Reconcile booking income received against booking platform payouts.
• Prepare and post journals, accruals, and adjustments.
• Review and manage creditor and debtor balances.
• Monitor and investigate variances and discrepancies.
• Support VAT and tax-related reporting where required.
• Maintain accurate landlord statements and financial records.
• Respond to landlord and internal financial queries accurately and professionally.
• Support cash flow monitoring and analysis.
• Maintain strong financial controls and data integrity within Xero.
• Review and improve accounting processes and workflows.
• Provide guidance and quality control on work completed by junior finance team members where applicable.

Senior Accountant

Account Manager

• Identify, develop, and manage strategic partnerships with schools, universities, relocation companies, corporates, HR departments, and institutions.
• Secure preferred supplier agreements, negotiated rates, and volume-based deals to drive consistent booking flow.
• Position Nestify’s serviced apartments as the preferred solution for short- and mid-term stays.
• Build and maintain long-term partner relationships to ensure repeat bookings and, where possible, exclusivity.
• Represent the company at industry events, networking sessions, and partner meetings.
• Track partnership performance, including bookings generated, occupancy impact, and revenue contribution.
• Oversee the end-to-end reservations process, from first enquiry through to move-in day.
• Ensure enquiries are handled accurately, promptly, and in line with defined service standards.
• Protect booking quality, conversion rates, and customer experience for both landlords and applicants.
• Work closely with Sales, Revenue, and Operations to align availability, pricing, and partner requirements.
• Step in to manage escalations, complex cases, or booking risks when required.
• Lead, coach, and support the Reservations Agent team.
• Set clear performance expectations and ensure adherence to processes and SOPs.
• Provide hands-on support when team members struggle and ensure proper escalation of issues.
• Monitor individual and team performance across markets.
• Oversee the creation, maintenance, and optimisation of property listings across mid-term rental platforms.
• Ensure listings remain accurate, competitive, and aligned with market conditions.
• Build, document, and enforce clear SOPs for enquiry handling, booking workflows, and reporting.
• Identify inefficiencies and drive continuous improvement in execution and consistency.
• Oversee tenant payments, renewals, rent collection coordination, and deposit return processes.
• Coordinate pre- and post-stay inspections and handovers with Operations.
• Track and report on key KPIs including enquiry volume, response times, conversion rates, occupancy impact, and team performance.
• Provide clear visibility on trends, risks, and operational outcomes.

Reservation & Partnership Manager

Account Executive

• Grow the existing property portfolio for the French market by acquiring new properties and meeting or exceeding growth targets
• Meet and or exceed the required new property conversion rate, which is sales leads provided versus sales leads converted
• Attend all sales appointments booked by potential landlords
• Manage a high volume of incoming emails and sales calls with timely and professional responses
• Create accurate and competitive property estimate quotes that support successful acquisition
• Ensure all service contracts are prepared professionally and sent to landlords timeously
• Maintain accurate and updated information on CRM

Sales Executive – French Speaker

Manager

• Manage the Reservations Function
• Oversee the day-to-day reservations operation for different markets, ensuring enquiries are handled correctly and bookings progress smoothly from first contact through to move-in day.
• Lead and Support the Reservations Agent Team
• Coach, guide, and manage the Reservations Agent team, ensuring performance standards are met, issues are escalated correctly, and team members are supported when they struggle.
• Listings Management and Quality Control
• Oversee the creation, maintenance, and ongoing accuracy of property listings across mid-term rental platforms.
• Ensure listings remain competitive, accurate, and aligned with market conditions.
• Process Management and Continuous Improvement
• Build, document, and enforce clear processes and SOPs for enquiry handling, booking workflows, and reporting.
• Identify gaps, resolve inefficiencies, and improve consistency.
• Payments and Administration Oversight
• Oversee tenant payments, rent collection coordination, and deposit return processes.
• Ensure booking agreements, renewals, and relevant admin tasks are completed accurately and timeously.
• Oversee Inspections and Coordination
• Oversee scheduling and management of pre and post property inspections and handovers, working closely with Operations to ensure readiness and smooth transitions.
• Reporting and Performance Tracking
• Track and report on enquiry volume, response times, conversion, booking quality, and team performance.
• Provide clear updates and visibility on trends, risks, and outcomes.

Reservations Manager

Email Marketing Manager

• Define, implement, and optimize the email marketing and lead nurturing strategy
• Plan, write, and optimize email copy for educational, nurturing, and conversion-focused campaigns
• Design and structure email templates to maximize engagement and readability
• Build and manage automated workflows and sequences (lead nurturing, re-engagement, follow-ups, lost leads)
• Segment audiences based on behavior, intent, and lifecycle stage
• Ensure email campaigns support business objectives by driving call bookings for the sales team
• Monitor and analyze performance metrics (open rates, click-through rates, engagement, conversions)
• Run A/B tests and continuously optimize content, structure, timing, and automation logic
• Maintain list health, deliverability best practices, and compliance standards
• Collaborate closely with sales and marketing teams to align messaging and objectives

Senior Email Marketing Specialist – B2C

• Identify, develop, and manage partnerships with Schools, universities, and educational institutions
• Relocation companies
• Corporates, HR departments, and mobility managers
• Training centers, corporations, and institutions placing staff or students
• Position our serviced apartments as the preferred accommodation solution for short and mid term stays
• Negotiate partnership agreements, preferred rates and volume based deals to maximise occupancy
• Maintain strong long term relationships to ensure repeat bookings and exclusivity where possible
• Work closely with operations and revenue teams to align availability, pricing and partner needs
• Track performance of partnerships including bookings generated, occupancy impact and revenue contribution
• Represent the company at industry events, networking sessions and partner meetings