Ness Digital Engineering

Insurance

• Define and own the MuleSoft integration architecture
• Design and implement CloudHub-based integration solutions
• Develop and enforce API governance, standards
• Lead the MuleSoft platform strategy
• Partner with business and IT stakeholders
• Design integration patterns for core insurance use cases
• Guide teams on API design, error handling, security
• Collaborate with Salesforce and data platform teams
• Mentor MuleSoft developers

MuleSoft Platform & Integration Architect – CloudHub, Insurance Domain

Engineer

• Build and maintain real-time data pipelines using Kafka compatible platforms such as Redpanda, Confluent, MSK and Apache Kafka;
• Implement streaming and integration pipelines using Redpanda Connect, Kafka Connect or similar frameworks;
• Develop event-driven integrations between microservices, databases, SaaS systems and data platforms;
• Implement transformations, filtering, enrichment and routing logic in streaming pipelines;
• Configure topics, partitions, consumer groups and basic schemas;
• Integrate streaming platforms with downstream systems such as data lakes, data warehouses and analytics platforms;
• Support production environments including monitoring, troubleshooting and performance tuning;
• Work closely with senior engineers, platform teams and application teams to deliver end-to-end solutions.

Data Streaming Engineer

Salesforce Analyst

• Lead requirements gathering sessions with investment teams, portfolio operations, finance, and cross-functional business stakeholders
• Translate business needs into detailed user stories, acceptance criteria, and functional specifications using tools like JIRA
• Document As-Is and To-Be process flows, data models, and system touchpoints using Confluence or similar documentation platforms
• Maintain and groom the product backlog, ensuring alignment with business priorities and overall roadmap
• Conduct impact assessments and feasibility studies for new features and enhancements
• Recommend scalable Salesforce solutions leveraging Sales Cloud, Service Cloud, Experience Cloud, Flows, Approval Processes, and platform automation features
• Work closely with technical teams through the development lifecycle, ensuring requirements are correctly implemented
• Develop UAT plans, create test scenarios, coordinate UAT cycles with business users, and track issues to closure
• Manage release readiness tasks, ensuring deployment documentation is complete and stakeholders are trained
• Define meaningful dashboards and reporting requirements for pipeline visibility, portfolio monitoring, and operational insights
• Act as the bridge between business users and the Salesforce technical team
• Facilitate cross-functional alignment, ensuring prioritization and dependencies are clearly understood
• Provide transparent communication on progress, risks, and changes
• Contribute to sprint ceremonies (refinement, planning, demo, retro) in agile delivery environments

Salesforce Business Analyst

Software Engineer

• Lead a team of Salesforce developers and administrators to design and implement scalable, high-performance solutions on the Service Cloud platform.
• Serve as the technical lead for the full lifecycle implementation of Service Cloud projects, from requirements gathering and solution design to development, testing, and deployment.
• Develop custom solutions using Apex, Visualforce, and Lightning Web Components (LWC) to extend and customize Service Cloud functionality.
• Configure and manage core Service Cloud features, including Case Management, Email-to-Case, Web-to-Case, Knowledge Base, and Omni-Channel.
• Design and build complex integrations between Salesforce and other internal/external systems using REST/SOAP APIs.
• Mentor junior developers, providing technical guidance, code reviews, and promoting best practices in Salesforce development.
• Collaborate with business stakeholders, project managers, and business analysts to understand requirements and translate them into technical solutions.
• Stay current with the latest Salesforce releases and technologies, and recommend improvements to optimize our Service Cloud implementation.
• Troubleshoot and resolve complex technical issues, ensuring the stability and performance of the platform.

Salesforce Service Cloud Lead Developer

• Involved in technical design, architecture, and implementation of solutions across platforms including Mendix, Java/Python, and SQL.
• Collaborate with product owners, business stakeholders, and cross-functional teams to understand requirements and translate them into robust, scalable designs.
• Good understanding of modernization and migration/refactoring of legacy systems to modern architectures and frameworks.
• Ensure optimal use of multi-threading and concurrency techniques to deliver high-performance server-side applications.
• Deliver quality code adhering to best practices & standards.
• Design and optimize data models and queries for asset allocation and trade execution workflows.
• Maintain strong alignment with business needs and compliance requirements in a fast-paced financial services environment.

MuleSoft Platform & Integration Architect – CloudHub, Insurance Domain

Data Streaming Engineer

Salesforce Business Analyst

Salesforce Service Cloud Lead Developer

Senior Engineer