Neptune Technology Group

Account Manager

• Market and sell Neptune products to water utilities within the Commonwealth of Pennsylvania.
• Manage, train, challenge, and support Neptune’s PA distributor and rep firm network.
• Provide input and feedback to Regional Manager regarding customer needs and wants, industry trends, and new product ideas.
• Develop sales and account strategies for assigned territory.
• Provide ongoing forecast and long-term pipeline updates.
• Build ROI cases for AMR/AMI upgrades and full system conversions.
• Win competitive accounts through creative proposals and phased pilot programs.
• Participate in collections when necessary.
• Own PA revenue targets, market penetration, and customer retention.
• Execute a dynamic territory business plan; deliver ongoing forecasts and pipeline updates.
• Aggressively prospect and close new municipal, authority, and private utility accounts.
• Utilize negotiation skills to optimize contract value.
• Develop and implement sales plans and strategies for assigned accounts to support overall company objectives.
• Develop and maintain positive customer and distributor relationships.
• Manage distributors by developing joint business plans, making joint sales calls, setting measurable sales goals, and conducting quarterly business reviews (QBRs) with all active partners.
• Analyze territory to ensure optimum direct and indirect coverage.
• Determine NTG market share and develop and implement a plan to grow Neptune’s presence across the Commonwealth of Pennsylvania.
• Identify coverage gaps and recommend channel adjustments to Regional Manager.
• Provide superior service to all customers and distributors including material returns and credits, delivery information, warranty claims, etc.
• Conduct regular on-site visits; surface expansion and upgrade opportunities.
• Deliver product demos, technical training, and seamless implementation handoffs.
• Maintain Salesforce CRM accuracy at 95%+; log all activity weekly.
• Coordinate and submit winning RFP responses across the territory.
• Monitor expenses and complete monthly and quarterly reporting requirements.

Territory Manager