Neptune Retail Solutions

Account Manager, Digital Incentives

Neptune Retail Solutions

full-time

Posted on:

Location Type: Remote

Location: New Jersey • United States

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About the role

  • Advocate and voice of our customers; utilize subject matter experts to deliver thought leadership, insights, product recommendations and new technology.
  • Provide digital incentives operational and compliance driven consultative best practices and recommendations to Clients, Sales, and Operations teams to shape creative and targeting to meet KPIs and program goals.
  • Manage multiple digital incentive campaign launches, including developing, maintaining, and communicating campaign pipeline, timelines, and tasks.
  • Project manage and lead digital incentives executional relationships with assigned Sales team, Client(s) and Agencies.
  • Ensure and maintain overall campaign quality.
  • Accountable for tracking live campaigns, provide optimization and best practices to customers to meet KPIs.

Requirements

  • Bachelor’s Degree in Business, Communications, Marketing or related field (and/or equivalent, relevant work experience).
  • Minimum of 3 years’ experience ranging for college internships to a professional position in Campaign Management, Customer Success, or Account Management/Client Services - dealing directly with internal business teams, vendors, clients and/or Sales Executives.
  • Proven ability to manage complex projects to successful conclusion.
  • Exhibit exceptional client service and collaboration skills.
  • Proven ability to establish and maintain strong Client partnerships.
  • Strong time management skills
  • Must have technical proficiency with Microsoft Office and reporting tools.
  • Experience with tools such as Salesforce, JIRA, etc. are a plus.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
campaign managementproject managementdigital incentivescompliance best practicesKPI trackingoptimization strategiesclient servicecollaboration
Soft Skills
exceptional client servicestrong time managementability to manage complex projectsestablishing client partnerships