Neogrid

Commercial Operations Analyst - Mid-level

Neogrid

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Tech Stack

ERP

About the role

  • Act as a member of the SalesOps team, contributing to operational and analytical support for the commercial area
  • Manage and keep account, customer and opportunity records in the CRM up to date
  • Support the collection, validation and organization of information for the preparation of commercial proposals
  • Monitor and support data consistency and integration between CRM and ERP systems
  • Manage and update commercial contracts
  • Support the resolution of issues related to billing, customer master data and the sales process flow
  • Identify opportunities to improve commercial processes, systems and operational workflows
  • Organize and prioritize recurring and ad hoc requests from the commercial area
  • Assist and guide commercial users on the use of the CRM
  • Analyze sales funnel data and related information

Requirements

  • Advanced knowledge of Microsoft Office, with emphasis on Excel
  • Previous experience or background in commercial areas, sales operations or Sales Operations
  • Experience providing support to internal clients
  • Good written and verbal communication
  • Collaborative mindset
  • Analytical mindset with the ability to critically evaluate team processes
  • Ability to learn quickly and adapt to change
  • Organized in delivering tasks
  • Autonomy to carry out day-to-day activities
  • Proactive attitude
  • A plus: knowledge of CRM platforms (Dynamics 365 or HubSpot)
Benefits
  • Health insurance
  • Dental plan
  • Life insurance (all policies extendable to legal dependents)
  • Medication allowance, extendable to children
  • Transportation voucher or parking allowance
  • Flexible food/meal allowance
  • Wellhub (formerly Gympass) and TotalPass
  • Day off during your birthday month
  • Parental support program, NeoBaby
  • Unico Skill, an external training solution for skills development
  • Childcare allowance
  • Extended parental leave: 6 months for mothers and 30 days for fathers
  • Employee referral program, bonuses and more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft OfficeExcelCRMERP systemsdata analysiscommercial proposalsbilling resolutionsales process flowdata consistencyoperational workflows
Soft Skills
communicationcollaborationanalytical mindsetorganizationautonomyproactivityadaptabilitycritical evaluationsupportprioritization