Neogen Corporation

Technical Solutions Specialist

Neogen Corporation

full-time

Posted on:

Location Type: Remote

Location: Maryland • North Carolina • United States

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About the role

  • Act as the primary technical contact for customers, providing Level I and advanced troubleshooting for product use and applications.
  • Ensure accurate and effective use of Neogen’s solutions to drive customer satisfaction and loyalty.
  • Collaborate with internal teams to resolve complex challenges and provide technical expertise during both pre- and post-sales engagements.

Requirements

  • 5+ years of relevant food safety or food quality assurance experience
  • 4-year degree in a science discipline.
Benefits
  • Travel up to 50% within region
  • On-site and virtual training for customers tailored to their specific needs
  • Involvement in educational sessions and support for Sales Representative training
Applicant Tracking System Keywords

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Soft Skills
customer satisfactiontroubleshootingtechnical expertisecollaboration