Neocol

Core Functional Solution Architect

Neocol

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

Cloud

About the role

  • Act as the functional lead on Salesforce implementations, owning discovery and requirements gathering, solution design and platform configuration strategy
  • Translate business requirements into scalable Salesforce solutions using clicks, not code
  • Lead client discovery sessions and workshops to uncover business needs and identify gaps
  • Serve as the Experience Cloud expert, designing and configuring partner and customer-facing portals
  • Guide solutioning efforts across Sales Cloud and Service Cloud, ensuring alignment with business objectives
  • Partner with Business Analysts, Technical Architects and QA teams to ensure solution scalability within the confines of testable user stories, acceptance criteria, and platform best practices
  • Present platform capabilities to clients in a relatable, non-technical way
  • Review configurations and solution design to ensure adherence to best practices
  • Support pre-sales and scoping discussions when needed, especially for Experience Cloud deals

Requirements

  • 5+ years of hands-on Salesforce consulting experience
  • Proven track record delivering Salesforce Experience Cloud, that includes knowledge of Sales & Service implementations
  • Comfortable configuring Salesforce using out-of-the-box tools: flows, page layouts, record types, permission sets, etc.
  • Strong facilitator with excellent communication and relationship-building skills
  • Experience working with business stakeholders at various levels
  • Salesforce certifications preferred: Experience Cloud Consultant, Sales Cloud Consultant, Service Cloud Consultant, Administrator, Data Cloud
  • Knowledgeable in high-tech or subscription-based industries or demonstrated experience delivering solutions across multiple industries.
Benefits
  • Competitive compensation and benefits
  • Flexible time off that supports real work-life balance
  • A monthly home office stipend
  • Employer-matched 401(k)
  • Comprehensive medical, dental, and vision coverage
  • Adoption assistance
  • Ongoing internal training and development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceSales CloudService CloudExperience Cloudconfigurationrequirements gatheringsolution designuser storiesacceptance criteriaplatform best practices
Soft Skills
facilitationcommunicationrelationship-building
Certifications
Experience Cloud ConsultantSales Cloud ConsultantService Cloud ConsultantAdministratorData Cloud