Neo4j

Sr. IT Infrastructure Engineer

Neo4j

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $150,000 - $162,000 per year

Job Level

Senior

Tech Stack

AWSCloudJamfJavaScriptNeo4jPython

About the role

  • Scale our tools (endpoint, identity, and infrastructure).
  • Improve our users' experience by applying your deep understanding of cloud-first IT.
  • Deliver solutions & suggest tools that integrate with our existing tech stack to help us meet the demands of the business.
  • Effectively manage IT infrastructure operations and peer closely with Security.
  • Extending our use of identity and access management, contributing to IT processes, automation, documentation, and project management, and cloud governance and access management.
  • Developing resilient integrations to connect systems and databases.
  • Automating everyday tasks (with a focus on low/no-code systems when available.)
  • Managing and implementing projects with business teams, including documentation, change management, and translating user requirements.
  • Effectively collaborating with a distributed, global IT team and workforce to resolve incidents and outages.
  • Acting as the SME for many of the below systems and platforms, and writing documentation to enable the rest of the team to help support those platforms.

Requirements

  • At least 5 years of corporate experience with:
  • Integrating systems and automating processes via API, custom scripts, or no/low code solutions, with some of the following languages and tools: bash, python, javascript, Postman, AWS Lambda, Workato, Okta Workflows.
  • SaaS administration, automation, integrations, and management of platforms such as Okta, Google Workspace, Slack, O365, Github, Atlassian suite, Zoom, and Crowdstrike Falcon.
  • Policies, configurations, patch management, and scripting on MDM solutions such as JAMF & Intune
  • Managing incidents, changes, knowledge bases, and service requests on a ticketing platform within ITIL standards.
  • Cloud management: tagging, IAM, managing subscriptions/projects/accounts, and leveraging best practices with respect to AWS Control Tower or equivalent in a multi-cloud environment while supporting the needs of business users.