Neo4j

Senior IT Infrastructure Engineer

Neo4j

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

AWSCloudJamfJavaScriptPython

About the role

  • Scale our tools (endpoint, identity, and infrastructure)
  • Improve our users' experience by applying your deep understanding of cloud-first IT
  • Deliver solutions & suggest tools that integrate with our existing tech stack to help us meet the demands of the business
  • Effectively manage IT infrastructure operations and peer closely with Security.
  • Extending our use of identity and access management, contributing to IT processes, automation, documentation, and project management, and cloud governance and access management
  • Developing resilient integrations to connect systems and databases
  • Automating everyday tasks (with a focus on low/no-code systems when available)
  • Managing and implementing projects with business teams, including documentation, change management, and translating user requirements
  • Effectively collaborating with a distributed, global IT team and workforce to resolve incidents and outages
  • Acting as the SME for many of the below systems and platforms, and writing documentation to enable the rest of the team to help support those platforms.

Requirements

  • At least 5 years of corporate experience
  • Integrating systems and automating processes via API, custom scripts, or no/low code solutions
  • Some of the following languages and tools: bash, python, javascript, Postman, AWS Lambda, Workato, Okta Workflows
  • SaaS administration, automation, integrations, and management of platforms such as Okta, Google Workspace, Slack, O365, Github, Atlassian suite, Zoom, and Crowdstrike Falcon
  • Policies, configurations, patch management, and scripting on MDM solutions such as JAMF & Intune
  • Managing incidents, changes, knowledge bases, and service requests on a ticketing platform within ITIL standards
  • Cloud management: tagging, IAM, managing subscriptions/projects/accounts, and leveraging best practices with respect to AWS Control Tower or equivalent in a multi-cloud environment while supporting the needs of business users.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
  • Bonuses
  • Equipment allowances
  • Wellness programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
bashpythonjavascriptAPI integrationautomationscriptingcloud governanceidentity and access managementlow-code solutionsproject management
Soft Skills
collaborationcommunicationincident managementchange managementdocumentationproblem-solvingorganizational skillsuser requirement translationpeer managementglobal teamwork
Certifications
ITIL certificationMDM solutions certification