Senior HR Business Partner
Neo4j
CloudGoNeo4j
Manager, Channel/Alliances Partner Program and Operations
Neo4j
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $110,000 - $160,000 per year
Job Level
Mid-LevelSenior
Tech Stack
CloudNeo4jOpen Source
About the role
- The Manager, Partner Program and Operations is responsible for overseeing the strategic design, execution, and monitoring of Neo4j’s partner program and enablement, ensuring it aligns with business goals and fosters a productive partner ecosystem. This involves managing all aspects of partner relationships, including recruitment, onboarding, training, performance tracking, incentives, and ongoing engagement. This is a cross-functional role working closely with revenue operations, partner marketing, partner managers, and professional services.
- Key Responsibilities:
- Strategic Development - Defining and refining the partner program strategy, including target partner segments, go-to-market approaches, and program goals.
- Partner Onboarding and Enablement - Managing the process for new partners to join the program, ensuring they have the necessary resources and training to succeed.
- Performance Management - Monitoring partner performance against key metrics, identifying trends, and recommending improvements to optimize the program.
- Process Optimization - Identifying and implementing process improvements to streamline partner operations, improve efficiency, and enhance the partner experience.
- Cross-functional Collaboration - Working with other teams (sales, marketing, product, etc.) to align partner programs with overall business objectives and ensure seamless communication.
- Reporting and Analysis - Providing regular reports and presentations on partner performance, program effectiveness, and operational efficiencies.
- Tool and System Management - Maintaining and enhancing tools like PRM platforms to support partner engagement and automation.
Requirements
- Extensive experience in Program Management and launching strategic initiatives aimed at transforming the Partner experience, including partner types such as CSP’s, G/SI, and VAR.
- Creative, dynamic, and passionate about building new programs and driving them successfully in the field
- Has successfully built, delivered and managed large complex program initiatives
- 5+ years of Partner Lead sales role in a fast-paced and competitive market with a focus on new business, particularly with Services and Value Added Resellers
- Partner Management: Track record of building and nurturing exec-level relationships with business partners, a hands-on approach to developing new opportunities, technical acumen, and the ability to close business in a fast-paced work environment
- Technically knowledgeable in enterprise software, cloud computing, familiarity with databases, DevOps, and open source technology
- Experience in CRM and Vendor Management Tools like Salesforce, Workspan, and Crossbeam
