Nelnet

AI Program Manager

Nelnet

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $75,000 - $90,000 per year

About the role

  • Own the project tracking infrastructure for a dedicated portfolio, manage intake workflows, track milestones and deliverables, and ensure projects are accurately documented and up to date at all times.
  • Serve as the dedicated PM for portfolio initiatives; run project ceremonies, maintain delivery timelines, flag risks and blockers early, and coordinate resolution across teams.
  • Manage the project intake process: capture incoming requests, support initial scoping, and ensure new work enters the pipeline in an organized and prioritized manner.
  • Build and maintain stakeholder communication rhythms: status reports, project updates, and executive summaries, proactively keeping key stakeholders informed.
  • Coordinate cross-team dependencies between key stakeholders across IT and the business lines anticipating and preventing handoff blockers and friction.
  • Track and document project activity within assigned cadences to maintain portfolio-level visibility.
  • Support training sessions by capturing outputs, action items, and follow-through commitments to ensure movement into and through the delivery pipeline.
  • Maintain project documentation and institutional knowledge including decision logs, retrospectives, and delivery artifacts.
  • Identify patterns across projects and recommend operational adjustments to support continuous improvement efforts across the team’s delivery processes.

Requirements

  • Bachelor’s in CS, Engineering, Business, or equivalent experience
  • 3–5 years of experience in project or program management, preferably in a technology or innovation-adjacent environment
  • Demonstrated proficiency with project management tooling; able to build and maintain workflows, boards, and reporting without hand-holding.
  • Experience coordinating across multiple teams and managing competing priorities in a fast-moving environment.
Benefits
  • medical
  • dental
  • vision
  • HSA and FSA
  • generous earned time off
  • 401K/student loan repayment
  • life insurance & AD&D insurance
  • employee assistance program
  • employee stock purchase program
  • tuition reimbursement
  • performance-based incentive pay
  • short- and long-term disability
  • robust wellness program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementworkflow managementmilestone trackingdocumentationrisk managementstakeholder communicationproject scopingcontinuous improvementdata analysisreporting
Soft Skills
communicationorganizational skillsproblem-solvingteam coordinationprioritizationadaptabilityleadershipattention to detailproactive approachcollaboration
Certifications
Project Management Professional (PMP)Certified ScrumMaster (CSM)Agile Certified Practitioner (PMI-ACP)Lean Six SigmaPRINCE2