Provides functional/technical requirements elicitation, analysis, solution design, and testing support.
Translates business objectives into actionable functional/technical requirements.
Partners with the Product Owner to ensure the Development Team’s comprehension of the business needs and the solutions being developed fully support the business objectives, functional requirements, and user interface requirements.
Develops an overall understanding of the business.
Resolves impediments related to software requirements.
Participates in design reviews and team reviews to assess test cases, documentation, and other specifications around the project.
Leads collaborations across teams.
Determines and recommends steps for implementing/integrating new software and procedures.
Identifies issues/gaps in designs or implementations and recommends solutions.
Identifies and communicates risks to the Product Owner.
Troubleshoots applications and recommends technical resolutions for research tickets or impediments.
Provides post-implementation support.
Assists with user training and related artifacts.
Monitors DevOps processes, captures metrics, and provides insight and ideas on improving efficiency.
Ability to test software to verify requirements.

Requirements

Bachelor’s Degree or commensurate experience
3+ years of experience with NBS products or in a similar position with another company
Experience in designing, developing, implementing, testing and managing technology solutions
Experience with SQL

Benefits

medical
dental
vision
HSA and FSA
generous earned time off
401K/student loan repayment
life insurance & AD&D insurance
employee assistance program
employee stock purchase program
tuition reimbursement
performance-based incentive pay
short- and long-term disability
robust wellness program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

functional requirements elicitationtechnical requirements analysissolution designtesting supportsoftware implementationSQLsoftware troubleshootingDevOps processesuser trainingmetrics analysis

Soft Skills

collaborationcommunicationproblem-solvingleadershiprisk identificationuser supportanalytical thinkingadaptabilityattention to detailstakeholder engagement

Certifications

Bachelor's Degree