Nelnet

Managing Director – Product Strategy

Nelnet

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • Define, communicate, and drive the vision, strategy, and roadmap for products and services, ensuring alignment with NCC’s mission and market needs.
  • Lead the development and launch of platforms and products, leveraging AI, analytics, and emerging technologies to deliver functional innovation that meets the evolving needs of our clients.
  • Build and nurture relationships with higher education institutions, advisory boards, and design partners to co-create solutions, drive adoption and secure NCC’s place in the market as a trusted partner.
  • Break down strategic goals into clear, measurable milestones and oversee cross-functional execution to ensure timely delivery.
  • Champion the client experience by implementing personalized, proactive support models and ensuring continuous feedback informs product evolution.
  • Inspire and mobilize NCC associates to act as brand ambassadors, fostering a culture of innovation, collaboration, and purpose.
  • Oversee the implementation of compliance-tested features, secure integrations, and streamlined workflows to reduce risk, effort, and barriers for clients.
  • Deliver compelling messaging to clients and internal teams about the strategic direction and value of our products and solutions, positioning NCC as a leader in higher ed payments market.
  • Drive strong client engagement through participation in NCC’s Quad community, Campus Connect events, and digital engagement initiatives.
  • Monitor industry trends, institutional feedback, and performance metrics to inform ongoing product and service enhancements.

Requirements

  • 5-8 years of leadership in Ed Tech or Fin Tech, with a track record of delivering innovative, scalable solutions for higher education or financial services.
  • Deep understanding of institutional workflows, user-centric design, and compliance requirements in education technology.
  • Demonstrated ability to set strategic vision, manage complex projects, and motivate diverse teams and stakeholders.
  • Exceptional communication skills, with experience delivering high-impact messaging to clients, partners, and internal audiences.
  • Experience building collaborative communities and advisory partnerships within the education sector.
  • This role requires 50% travel throughout the US.
Benefits
  • medical
  • dental
  • vision
  • HSA and FSA
  • generous earned time off
  • 401K/student loan repayment
  • life insurance & AD&D insurance
  • employee assistance program
  • employee stock purchase program
  • tuition reimbursement
  • performance-based incentive pay
  • short- and long-term disability
  • robust wellness program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AIanalyticsuser-centric designcompliance requirementsproject managementproduct developmentfunctional innovationstrategic visioncross-functional executionperformance metrics
Soft Skills
leadershipcommunicationcollaborationrelationship buildingclient engagementmotivationinnovationstrategic thinkingproblem-solvingfeedback implementation