Nelnet

RVP – Midwest Territory

Nelnet

full-time

Posted on:

Location Type: Remote

Location: Remote • Illinois, Minnesota, Missouri, Ohio • 🇺🇸 United States

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Salary

💰 $100,000 - $140,000 per year

Job Level

Lead

About the role

  • Supervise and provide support to the regional team.
  • Mentor regional staff, institutionalize operational efficiencies in the region, and cultivate a culture of service excellence.
  • Oversee contract service fulfillment and program implementation.
  • Ensure program delivery aligns with federal and district requirements and FACTS quality standards.
  • Resolve escalated issues related to program delivery, compliance, or service quality.
  • Maintain relationships with LEAs, non-public schools, school systems, and consortia in the designated region.
  • Submit the Annual Regional Performance Plan and monitor progress in account retention, account growth within existing contracts, customer satisfaction (NPS), and allocation efficiency.
  • Manage the FACTS Education Services database for the assigned geographic area.

Requirements

  • Bachelor’s degree in education, business or related field – required
  • Master’s degree (or graduate coursework) in education – preferred
  • Minimum of 5 years of experience in nonpublic school administration (project management may substitute)
  • Demonstrated experience managing compliance-driven programs and educational outcomes.
  • Superior organizational, project management, communication, and public speaking abilities.
  • Proficiency in analyzing program data and guiding decisions through metric-based evidence.
  • Professional and personable demeanor in both appearance and verbal communication.
  • Possession of a valid driver’s license and reliable transportation and willingness to travel up to 50% as required.
Benefits
  • medical
  • dental
  • vision
  • HSA and FSA
  • generous earned time off
  • 401K/student loan repayment
  • life insurance & AD&D insurance
  • employee assistance program
  • employee stock purchase program
  • tuition reimbursement
  • performance-based incentive pay
  • short- and long-term disability
  • robust wellness program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
program managementcompliance managementdata analysisproject managementcontract managementperformance monitoringservice quality assessmentoperational efficiency
Soft skills
mentoringorganizational skillscommunication skillspublic speakinginterpersonal skillsproblem-solvingcustomer satisfaction focus
Certifications
Bachelor’s degreeMaster’s degree