Nelly.com

Chief of Staff, CTO Office

Nelly.com

full-time

Posted on:

Location Type: Hybrid

Location: BerlinGermany

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About the role

  • Act as a Strategic Partner to the CTO: Work side-by-side with the CTO and Engineering leadership to support operational excellence, drive decision-making, and ensure strong execution across all technology-related initiatives.
  • Drive High-Impact, Cross-Functional Tech Projects: Own and deliver critical engineering, platform, and tech-ops projects — from improving incident response processes to optimizing delivery pipelines or scaling internal systems.
  • Enhance Data-Driven Technology Decisions: Prepare and refine technical and business performance analyses, engineering KPIs, resourcing models, and productivity insights to enable high-quality decisions at speed.
  • Support Organizational Development in Engineering: Help shape team structures, rituals, org design improvements, onboarding programs, and knowledge-sharing processes to enable a world-class engineering organization.
  • Shape Change, Culture & Talent Initiatives: Partner with the CTO, Engineering Managers, and People team to strengthen engineering culture, drive talent development efforts, and support hiring for critical roles.

Requirements

  • 3+ years of experience in high-performance environments (e.g., fast-growth startups, tech scale-ups, top-tier consulting, VC/PE, investment banking, or similar).
  • Exposure to strong engineering teams: You've seen how excellent tech organizations operate and understand modern software development practices.
  • A degree in Business, Management, Computer Science, Engineering, or a related field.
  • Strong analytical and technical affinity: You can work with data, understand engineering concepts, and quickly grasp complex technical topics.
  • A proactive, ownership-driven mindset with the ability to turn ambiguity into clarity and action.
  • A pragmatic, high-standards approach: You know when “done” beats “perfect,” and when excellence is non-negotiable. A natural curiosity and willingness to challenge assumptions and improve processes.
  • Fluency in German and English required.
Benefits
  • Move your way: BVG ticket or a Swapfiets membership to cruise through the city
  • Stay active: Urban Sports membership to sweat, stretch, or sauna your way through the week
  • Gear up: Top-of-the-line equipment that actually makes work feel smooth
  • Work your style: Flexible hours and a hybrid setup in the heart of Berlin-Mitte
  • Change of scenery? Enjoy up to 4 weeks of workation wherever inspiration hits
  • Grow fast: A dynamic environment, a steep learning curve, and endless opportunities to level up
  • Join the ride: Be part of an AI-powered fintech that’s shaking up the German healthcare market
  • Own it: Real responsibility, independent work, and plenty of freedom to make an impact
  • Office vibes: A cozy, dog-friendly office where good vibes are basically mandatory
  • Snack heaven: A fridge full of cold drinks and snacks waiting to be claimed

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisengineering KPIsresourcing modelsproductivity insightsincident response processesdelivery pipelinessoftware development practices
Soft skills
analytical skillsownership-driven mindsetproactive approachability to turn ambiguity into clarityhigh-standards approachnatural curiositywillingness to challenge assumptions