Neilson Financial Services

Full-stack Engineer

• Lead the architecture, design, and deployment for several revenue generating platforms
• Serve as the subject-matter expert on marketing, customer acquisition, and retention
• Drive adoption of agentic AI tools, multi cloud architecture and integration
• Build and lead a team of 3-5 Engineers

Senior Principal MarTech Engineer

• Lead the architecture, design, and deployment for revenue generating platforms
• Guide the redesign of existing platforms while incorporating the latest Agentic AI tools
• Partner with leadership, engineering, infrastructure, and cloud teams to create and deploy new iterations
• Build and lead a team of 3-5 Engineers

Principal Engineer – OCTO

AI Engineer

• Serve as the technical leader for the AI Center of Excellence, establishing engineering patterns, frameworks, and best practices that enable AI-assisted software development across the organization
• Design and implement scalable multi-agent AI harnesses and developer workflows that accelerate software delivery while maintaining security, reliability, and governance
• Partner with engineering teams to modernize existing applications and guide the adoption of AI-driven development practices across multiple product domains
• Architect cloud-native solutions leveraging Azure, AWS, infrastructure-as-code, and modern DevOps practices to support enterprise-scale software delivery
• Evaluate emerging AI tooling, local and hosted LLMs, inference frameworks, SDKs, and orchestration technologies, recommending solutions that align with business objectives
• Establish reusable engineering standards, reference implementations, and technical frameworks that enable teams to build AI-powered applications consistently
• Mentor engineers across the organization, acting as a trusted technical advisor while helping teams adopt modern software engineering and AI development practices
• Collaborate closely with product, infrastructure, security, and architecture teams to ensure AI solutions meet enterprise standards for scalability, compliance, and operational excellence
• Drive proof-of-concepts through production deployment, demonstrating measurable improvements in developer productivity and software delivery
• Build and lead a small team of engineers as the AI Center of Excellence grows

Staff Software Engineer – AI Center of Excellence

Customer Support

• Managing customer enquiries regarding policies, amendments, and claims
• Handling inbound and outbound calls to assist with queries and retain customers
• Maintaining accurate client records and complying with regulatory standards
• Providing empathetic, professional responses and resolving objections confidently
• Administering claims and processing customer correspondence within set timescales
• Supporting projects designed to improve customer service
• Escalating complex issues appropriately while adhering to company procedures

Senior Principal MarTech Engineer

Principal Engineer – OCTO

Staff Software Engineer – AI Center of Excellence

Customer Care Agent