NEFCO

Director

• Lead site selection, market analysis, and due diligence for all new NEFCO locations nationally.
• Build and manage broker relationships in target markets; issue and evaluate RFPs for new facilities.
• Negotiate letters of intent (LOI), lease terms, tenant improvement allowances, and landlord concessions.
• Partner with Sales, Operations, Finance, and Legal to align site selection with go-live timelines and build-out requirements.
• Own deal execution from initial tour through lease execution and handoff to Facilities and Orangefield Project Management team.
• Manage a national lease renewal calendar, initiating engagement with landlords well in advance of expiration.
• Evaluate each renewal against market comps, operational performance, and strategic footprint priorities.
• Negotiate favorable renewal terms including rent adjustments, extension options, and capital contributions.
• Identify underperforming or misaligned locations for consolidation, relocation, or exit.
• Maintain and update a real-time portfolio tracker with status, key dates, and decision owners.
• Partner with executive leadership to develop a multi-year real estate roadmap aligned with NEFCO’s growth strategy.
• Analyze geographic coverage gaps, customer density data, and competitor positioning to prioritize new markets.
• Model financial scenarios for new locations, including rent, capex, and payback analysis.
• Present strategic recommendations and deal summaries to the Executive Team.
• Coordinate with Legal on lease review, abstract management, and landlord dispute resolution.
• Collaborate with Finance on budgeting, lease accounting (ASC 842), and capital planning.
• Manage external brokers, attorneys, architects, and project managers engaged in real estate transactions; NEFCO has a national MSA with a 3rd party real estate team.
• Ensure compliance with lease obligations including notice requirements, audit rights, and co-tenancy provisions.
• Build scalable processes and tools to support portfolio growth across a distributed national footprint.

Director of Real Estate

Business Operations

• Own the Salesforce platform end-to-end — architecture, configuration, data model, automation, integrations, and roadmap
• Maintain and evolve a prioritized enhancement backlog aligned to business goals
• Drive a disciplined software development lifecycle (SDLC) for all system changes — requirements, design, build, test, release, and documentation
• Govern system changes to ensure scalability, consistency, and long-term platform health
• Partner with and provide technical direction to external implementation partners and vendors
• Build and maintain advanced automation using Salesforce Flow, validation rules, custom objects, and related configuration tools
• Design and implement solutions that are scalable and well-structured — not just functional
• Manage integrations and data flows between Salesforce and adjacent systems
• Evaluate and implement new Salesforce features and products (including Marketing Cloud) as the platform evolves
• Troubleshoot complex system issues and architect thoughtful solutions
• Develop a deep, firsthand understanding of how our sales team sells — the process, the language, the friction points
• Act as the primary bridge between sales stakeholders and the CRM system
• Translate business needs into clear, well-scoped system requirements
• Ensure the platform supports critical sales motions: pipeline management, quoting visibility, account structure, and forecasting
• Build and maintain reports and dashboards that sales reps and leadership actively rely on
• Own data integrity — structure, cleanliness, governance, and trust
• Track and communicate CRM ROI and platform impact to business stakeholders
• Support broader data and reporting needs outside the CRM when required

Business Systems Manager – CRM, Salesforce

IT Support

• The IT Infrastructure Facilities Expansion Specialist is responsible for planning, coordinating, and overseeing all IT-related infrastructure requirements for new facilities, expansions, relocations, and major renovations.
• Ensure seamless delivery of data connectivity, network infrastructure, client-side equipment, access controls, and low-voltage systems in alignment with corporate IT standards, security requirements, and business timelines.
• Serve as key technical lead & IT liaison for new corporate sites (Orangefields) and existing site relocations.
• Plan and execute the delivery of core technology services and overall network design.
• Coordinate with low-voltage contractors, security camera vendors, internet providers, and internal departments where required (project management office, logistics department, facilities department, internal IT teams).
• Ensure that all technological components are delivered on time, on budget, and ready for operational use at go-live.
• Oversee implementation of the SD-WAN and ISP connectivity (physical underlay and satellite) at new corporate locations.
• Coordinate with SD-WAN provider on ISP selection, site surveys, and circuit turn-up.
• Work with Infrastructure Manager on final signoffs of all design documents and contracts.
• Ensure redundancy, resiliency, network failover, and security best practices are met as new sites are deployed.
• Design and plan low-voltage (LV) layouts, including: Structured cabling (CAT6/6A, fiber), Data room buildouts (design, racks, power, cooling), Wireless access point design and placement, Client PCs, printers, other network device placement, Camera system deployment and badge access terminals if applicable.
• Maintain accurate documentation, diagrams, pictures, and as-built drawings for all locations.
• Track budgets, forecast costs, and identify opportunities for standardization and cost saving.

IT Infrastructure Facilities Expansion Specialist

Risk

• Own and operate the enterprise-wide product data governance framework
• Drive NEFCO’s product data enrichment program
• Maintain and publish governing policy documentation
• Define and own NEFCO’s product data quality scoring model
• Oversee the identification of data-related risks
• Collaborate with cross-functional teams for data governance
• Develop training materials and onboarding documentation for stakeholders

Director of Real Estate

Business Systems Manager – CRM, Salesforce

IT Infrastructure Facilities Expansion Specialist

Product Data Governance Manager