Nebraska Methodist Health System

General

• Accurately registers and dismisses patients in a courteous and timely manner.
• Registers patients in the electronic registration system to Methodist Jennie Edmundson Hospital in a courteous and timely manner.
• Reviews and explains all registration forms prior to obtaining signatures from the patient or patient representative.
• Performs bedside visits, as needed to complete the registration process and point of service collections.
• Scans patient identification documents into the registration encounter.
• Verifies and enters insurance/payer information.
• Obtains complete and accurate payer information and scans identification and payer documents and enters the information into the electronic registration system.
• Verifies eligibility of coverage according to department guidelines.
• Completes Medicare Secondary Payer questionnaire and other payer specific documents (including Advance Beneficiary Notice of Noncoverage (ABN) as required.
• Advises patients of their copayment requirement in a respectful and courteous manner.
• Documents and secures all payments according to policy.
• Accurately collects and posts payments according to policy as measured by observation, feedback and monthly audits.
• Accurately performs all reconciliation procedures pertaining to the collection of copayments.
• Safeguards cash and receipts by following established department criteria.
• Notifies supervisor of any discrepancies in a timely manner.
• Refers patients to Patient Financial Counselors, as appropriate, and documents referrals.
• Documents all attempts for collections and reason collection attempt failed.
• Performs order entry functions for lab patients registered in Admitting, as required.

Registration Specialist – Radiation Oncology

Security Engineer

• Provides security at assigned Health System facilities by conducting internal/external foot patrols and vehicular patrols to ensure a safe and secure environment for patients, visitors, guests, and staff.
• Mentors employees by explaining policies, work procedures, and demonstrating use and maintenance of equipment to ensure compliance with departmental procedures.
• Utilizes access programs by producing photo identification cards, monitor doors and alarms, and running reports as required to support the organization's restricted areas.
• Implements the facility's disaster plan by coordinating with the House Supervisor or Administrative Coordinator in the absence of department management to comply with emergency preparedness protocols.
• Supports outside agencies, such as fire department, police department, helicopter services, organ donation, contractors, by assisting them according to departmental policies and procedures to ensure a successful outcome of request.
• Provides security escort for deceased persons and valuables by following established departmental policies and procedures and infection control guidelines and by completing proper documentation to ensure a safe and dignified transport/transfer is conducted.
• Conducts patient, visitor, employee, and monetary escorts by following established departmental policies and procedures to ensure safe delivery.
• Provides assistance to injured or ill patients, customers, and staff by following departmental policies and procedures to ensure medical treatment is offered.
• Responds to all hospital emergencies and completes assigned tasks by following departmental policies and procedures and/or administration directives to establish a safe and secure environment.
• Controls combative, unruly, or intoxicated persons on Health System properties by utilizing officer presence, verbal communication skills, and/or defensive tactics according to departmental policies and state/local laws to establish situational control.
• Assists with the Lost and Found program by properly receiving lost items, tagging, documenting, storing, and securing lost items with the goal of returning the lost items to the rightful owners.
• Provides accurate and detailed documentation of all incidents by using the Patient Safety Incident Reporting program to record information for future use.
• Adheres to safety and infection control guidelines by use of personal protective equipment (PPE) when necessary according to Infection Control policies to ensure a safe environment.
• Participates in committees or other ad hoc groups as directed by department management to provide departmental participation.
• Demonstrates the ability to foster a cooperative work environment by working well with others and fully understanding the diversity of those we work with by displaying a positive attitude at all times.
• Is able to maintain a professional and customer centric composure in difficult or challenging situations.

Registration Specialist – Radiation Oncology

Security Officer