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Registration Specialist – Radiation Oncology
Nebraska Methodist Health SystemRegistration Specialist managing patient registration processes at Nebraska Methodist Health System hospitals. Accurately entering patient information and coordinating with clinical teams for seamless admissions.
About the role
Key responsibilities & impact- Accurately registers and dismisses patients in a courteous and timely manner.
- Registers patients in the electronic registration system to Methodist Jennie Edmundson Hospital in a courteous and timely manner.
- Reviews and explains all registration forms prior to obtaining signatures from the patient or patient representative.
- Performs bedside visits, as needed to complete the registration process and point of service collections.
- Scans patient identification documents into the registration encounter.
- Verifies and enters insurance/payer information.
- Obtains complete and accurate payer information and scans identification and payer documents and enters the information into the electronic registration system.
- Verifies eligibility of coverage according to department guidelines.
- Completes Medicare Secondary Payer questionnaire and other payer specific documents (including Advance Beneficiary Notice of Noncoverage (ABN) as required.
- Advises patients of their copayment requirement in a respectful and courteous manner.
- Documents and secures all payments according to policy.
- Accurately collects and posts payments according to policy as measured by observation, feedback and monthly audits.
- Accurately performs all reconciliation procedures pertaining to the collection of copayments.
- Safeguards cash and receipts by following established department criteria.
- Notifies supervisor of any discrepancies in a timely manner.
- Refers patients to Patient Financial Counselors, as appropriate, and documents referrals.
- Documents all attempts for collections and reason collection attempt failed.
- Performs order entry functions for lab patients registered in Admitting, as required.
Requirements
What you’ll need- High School Diploma or General Educational Development (G.E.D) required.
- Previous health care registration, customer service, insurance or billing experience required.
- Medical terminology preferred.
- Requires the ability to provide transportation to other campus locations within a reasonable timeframe.
- Requires the knowledge of phone etiquette and some medical terminology.
- Strong computer skills required: Ability to open and navigate Outlook, attachments in Word and Excel and utilize a scanner and copier.
- Requires the skills in basic mathematics to support collections of payments: including addition, subtraction, multiplication and division.
- Requires the ability to work independently and to collect data from patients that is required for entry into the system.
- Requires the ability to multitask with strong attention to details of registration process.
- Requires the ability to relate to patients in a kind, courteous and helpful manner.
- Requires the ability to relate to fellow workers, in all departments of hospital, and deal with people in a crisis situation.
Benefits
Comp & perks- competitive pay
- excellent benefits
- great work environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Electronic Registration SystemBasic MathematicsData EntryOrder Entry FunctionsCopayment Collection
Soft Skills
Attention to DetailMultitaskingInterpersonal SkillsCrisis ManagementCommunication
Certifications
High School DiplomaGeneral Educational Development (G.E.D)