Neara

Key Account Manager

Neara

full-time

Posted on:

Location Type: Hybrid

Location: Sydney • Australia

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Develop deep expertise and understanding of Neara’s platform, value proposition and GTM strategy
  • Deliver and implement expansion plans for our largest accounts
  • Develop pipeline associated with delivering expansion goals
  • Identify new workflow improvements and use case opportunities within key accounts
  • Build and maintain ongoing customer relationships to accurately forecast future opportunities and uncover potential problems
  • Build a deep knowledge of assigned accounts and understand their projected top priorities
  • Develop processes to assist in scaling the Account Management function and driving growth among clients
  • Ongoing account management to ensure client satisfaction and to drive cross-sell and up-sell opportunities
  • Manage current accounts on multi-year contracts to ensure customer value realization
  • Collaborate with Customer Success and Customer Value Architects, and Product team on overall account strategy and execution of strategy
  • Co-Present with Utilities at key conferences and events

Requirements

  • A proven track record of expanding enterprise level accounts
  • A background consulting in a tech enabled environment or strategic sales
  • Experience working with the utilities sector
  • Strong communication and interpersonal skills with the ability to build executive level relationships
  • Driven to succeed with a continuous improvement mindset
  • Knowledge of B2B sales strategies and the ability to build strong business relationships.
Benefits
  • Competitive salary + ESOP.
  • Significant development opportunities with scope for lateral and upward movement in a high-growth company.
  • Highly meritocratic, non-bureaucratic, and low ego work culture.
  • The opportunity to play a direct, critical role in expanding the use of Neara at the largest Utilities in Australia in order for them to solve real-world problems.
  • The opportunity to touch multiple parts of the business and interact with different internal/external stakeholders.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B sales strategiesaccount managementpipeline developmentworkflow improvementsexpansion planscross-sell opportunitiesup-sell opportunitiescustomer value realizationstrategic salesconsulting
Soft Skills
communication skillsinterpersonal skillsrelationship buildingcontinuous improvement mindsetcustomer satisfaction focuscollaborationforecastingproblem-solvingexecutive level relationship managementdriven to succeed