nealco

General

• Coordinate Bahamas day trips, including flights, activities, and guest logistics
• Design, quote, and manage customized vacation packages (flights, hotels, and experiences)
• Oversee the full hotel and cottage reservations process, ensuring timely responses and exceptional guest service
• Manage cottage and vacation rental bookings, including deposits and issuing confirmations
• Serve as the primary point of contact for guests from inquiry through post-travel follow-up
• Proactively manage guest inquiries, concerns, special requests, and day-of travel issues
• Process cancellations and no-shows in accordance with company policies
• Collaborate closely with internal teams and external partners to ensure smooth operations

Vacation & Reservations Coordinator