NCR Corporation

Field Service Technician

NCR Corporation

full-time

Posted on:

Location Type: Hybrid

Location: Roanoke • Virginia • United States

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About the role

  • Installation, maintenance, and repairs on equipment within an assigned territory
  • Ownership of customer problems or incidents until resolved
  • Diagnose, repair, and replace components on equipment
  • Installation of new or to upgrade existing equipment
  • Assisting in site preparation and testing of equipment
  • Build working relationships with customers
  • Perform periodic preventative maintenance on assigned products
  • Responsible for all NCR Voyix assets used in service delivery
  • Maintain an appropriate parts inventory and report calls and activity accurately

Requirements

  • High School Diploma or equivalent years of related experience
  • Basic Computer skills to include Windows OS navigation and basic familiarity with Microsoft Office suite
  • Experience in PC Hardware Maintenance and support
  • Good problem-solving skills
  • Ability to pick up new skills quickly
  • Ability to work under pressure
  • Ability to meet deadlines and produce high quality work
  • Excellent interpersonal skills/customer relationship skills required
  • High level of mechanical/electrical aptitude
  • Experience on maintaining computer hardware (Desktops, Servers, peripherals), routers, networks, switches, hubs required
  • High level of personal integrity
  • Support and promote teamwork and cooperative effort
  • Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-calls.
Benefits
  • Clean Driving License required
  • Health insurance
  • Flexible working hours
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PC hardware maintenanceequipment installationcomponent diagnosispreventative maintenancemechanical aptitudeelectrical aptitudenetwork maintenancerouter supportswitch maintenanceperipheral support
Soft Skills
problem-solvinginterpersonal skillscustomer relationship skillsability to work under pressureability to meet deadlinesability to pick up new skills quicklyteamworkcooperative effortpersonal integrityflexibility