Quality Assurance Engineer
RoadSync
AndroidCypressiOSJavaJavaScriptJenkinsJMeterMacOSPythonSelenium
Job Level
Mid-LevelSenior
Tech Stack
Android
About the role
- Diagnose faults, repair and replace modules on ATM's, EPOS, Self-Checkouts, PCs, kiosks, and associated peripherals
- Responsible for installation, maintenance, and repairs on equipment within an assigned territory/region to ensure continuity of customer operations and a high levels of customer satisfaction
- Responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service Level Agreements
- May require prolonged travel, carrying and lifting tool kit/parts of varying weights
- May require bending/squatting, walking/standing /sitting for prolonged periods
- Company vehicle with fuel card provided which can be used for personal use (BIK and usage fee per mile applies)
- Tools/laptop/Android phone and all other required tools are provided
- Uniform and PPE provided
Requirements
- A Full UK manual driving license is mandatory
- Experience in break/fix, IT, computer/mechanical repair and basic computer hardware and software knowledge, with full training provided
- Experience with Windows operating systems
- Experience in general PC hardware and software maintenance
- Works well with minimal supervision, good problem-solving skills, ability to pick up new skills quickly and work under pressure
- Flexible with working shifts including some weekends and rotating shifts
- Preferred: previous experience in NCR or similar equipment
