Ncontracts

Product Manager

• Lead customer discovery through interviews and data analysis to understand compliance workflows, pain points, and unmet needs
• Own product deliverables and backlog, prioritizing customer value, technical feasibility, and business impact
• Write scoping and positioning documents, PRDs, and product specifications
• Create acceptance criteria and mockups/wireframes using AI prototyping tools such as Replit
• Partner with Engineering to clarify requirements, make trade-off decisions, review implementations, and ensure quality
• Drive product decisions for AI-powered capabilities
• Define feature success metrics and track adoption, usage, and customer outcomes after launch
• Collaborate on launch planning and cross-functional coordination
• Craft product positioning and messaging, sales enablement materials, and customer communications
• Support enterprise deals, gather competitive intelligence, and understand customer objections
• Partner with Customer Success to drive feature adoption, gather feedback, and identify expansion opportunities
• Write customer-facing documentation, including release notes
• Present product updates and demos to internal stakeholders and customers
• Serve as the internal voice of the customer