NBT Bank

TPA Manager, Retirement Plan Services

NBT Bank

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois, Missouri, New York, Ohio

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Salary

💰 $99,567 - $132,781 per year

Job Level

Mid-LevelSenior

About the role

  • Responsible for managing the consultants including reviewing work, problem solving, creating efficient workflow processes, coaching, and developing staff and coordinating activities between Administrators and Consultants.
  • Collaborates with other managers in making company decisions and developing policies as they relate to the Plan Administrators and the company.
  • Tasks Performed: 45% Manage Consultants & Supervisors (if applicable) with the coordination of workflows and issue resolutions.
  • 25% Develop and implement policies and procedures to ensure efficiencies.
  • 15% Mentor and assist Retirement Plan Consultants.
  • 10% Support and collaborate with other members of the management team.
  • 5% Other duties as assigned including assisting other teams as needed.
  • Physical Requirements: Communicate effectively with internal and/or external customers Stationary 75% of time or greater Move Objects to Maximum 10 lbs

Requirements

  • Bachelor's degree and five (5) years’ experience or equivalent combination of education and experience.
  • ASPPA QKA or other industry designations (such as NIPA or CEBS) required.
  • Demonstrated Leadership experience preferred.
  • Ability to communicate effectively with team members and throughout the firm and externally with Clients, service providers, custodians/platform representatives and advisors.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to supervise others effectively, handle multiple tasks, work independently, and meet the daily and periodic deadlines of all work assigned.
  • Must possess an advanced knowledge of ERISA, IRS & DOL regulations.
  • Must also have excellent people and communication skills and the ability to manage through multiple and sometimes competing priorities.
  • Ability to read and interpret documents such as procedure manuals, technical procedures, plan documents and reports.
  • Strong ability to prepare excel spreadsheets and reports.