Operations Specialist
NBT Bank
Operations Associate
NBT Bank
full-time
Posted on:
Location Type: Office
Location: Norwich • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $18 - $20 per hour
Job Level
JuniorMid-Level
About the role
- Process monetary/non-monetary transactions; perform data input functions; perform verification of data; perform scanning and indexing; reconcile assigned accounts; resolve exception issues; perform research; accurately and efficiently as assigned.
- Ensures that all security measures, procedures, and controls are adhered to.
- Respond to internal and external customer inquiries.
- Uphold service level standards under normal conditions.
- Develop procedures in conjunction with the supervisor and train new employees.
- Other duties as assigned.
Requirements
- High School Diploma, GED or Equivalent Experience
- Customer service skills.
- Data entry skills helpful but not required.
- Basic accounting skills helpful but not required.
- PC skills in a Windows environment.
Benefits
- Generous Paid Time Off : At least 22 days annually, prorated in the year of hire.
- Parental Leave : Six weeks of paid leave at 100% of your salary.
- Comprehensive Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants.
- Dental and Vision Coverage : Ensuring your overall health and well-being.
- Flexible Spending Accounts : For healthcare and dependent care expenses.
- Employer-Paid Disability Coverage : Both short-term and long-term, with an option to purchase additional long-term coverage.
- Life Insurance : Employer-paid basic life insurance, with an option to purchase supplemental coverage.
- Voluntary Benefits : Including hospital, accident, and critical illness coverage.
- Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
- Adoption Assistance : Supporting your growing family.
- Tuition Reimbursement : Invest in your education and career growth.
- Employee Assistance Program (EAP) : Access to support and resources.
- Financial and Banking Services : Various benefits and financial planning assistance.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entryaccount reconciliationdata verificationscanningindexingbasic accounting
Soft skills
customer serviceproblem resolutiontrainingcommunicationadherence to procedures
Certifications
High School DiplomaGED