NBCUniversal

Manager

• Act as a learning consultant to uncover root-cause performance gaps
• Engineer and execute learning & performance strategies
• Identify complex data from skills analyses to create product suites
• Leverage learning analytics to share insights back to business areas
• Actively learn business to create relevant learning experiences

Manager, Learning Enablement

Security Engineer

• Supervises and provides guidance to physical security personnel, including security specialists, technicians, and analysts.
• Manages and deep understanding of how physical security devices and systems mitigate risk and enable business operations.
• Implement security policies, procedures, and programs to ensure the effective management, deployment, and maintenance of physical security hardware and infrastructure.
• Oversees contracts with integrators for security technology systems, ensuring timely and efficient support.
• Coordinates and manages security technology installations for facilities, collaborating with cross-functional teams as necessary.
• Participate in expense management efforts, including contract assessment, service evaluation, and budget forecasting.
• Collaborates with stakeholders to review documentation and plans for installations, ensuring compliance with security standards.
• Ensures physical security hardware and infrastructure is designed to support emergency response and critical incident management.
• Maintains knowledge of emerging technologies and industry trends in physical security.
• Assists in the development and implementation of security strategies, policies, and programs.
• Fosters strong relationships with stakeholders, promoting effective communication and collaboration.
• Coordinates with IT teams to ensure adherence to applicable IT policies and coordinates access to security infrastructure.
• Participates in the commissioning and testing of physical security technologies, ensuring compliance with industry standards and best practices.

Manager, Physical Security Solutions

Artificial Intelligence

• Design, build, and operate agentic systems
• Apply AI across the SDLC
• Build production-ready agent-based solutions
• Clearly communicate AI usage in workflows
• Partner with product and UX teams

Engineer 3, Agentic AI

Sales Development Rep

• Lead and motivate a team of Business-to-Business Sales Development Representatives (SDRs)
• Provide coaching and feedback to SDRs to enhance their skills in engaging with senior executives
• Develop and execute strategies to meet or exceed sales quotas
• Ensure accurate forecasting of sales and revenue by maintaining up-to-date records
• Handle escalated customer calls and resolve issues

Manager, Enterprise Direct Sales

Customer Support

• Develop and execute an integrated customer operations strategy that maximizes retention, acquisition, satisfaction, and lifetime value across all customer segments and channels.
• Oversee inbound contact center operations supporting account management, retention, troubleshooting, and specialty queues.
• Lead new customer acquisition operations across contact centers, digital channels, and queues to deliver scalable, high-quality sales outcomes.
• Own the enterprise 3rd-party vendor management strategy, including performance management, cost optimization, CX outcomes, risk mitigation, and compliance.
• Provide dedicated leadership and operational support for Communities and multifamily environments, partnering with internal teams and external stakeholders.
• Lead operational execution of strategic initiatives, ensuring disciplined implementation, change adoption, and measured outcomes.
• Set enterprise CX standards across internal and partner operations, driving consistency and excellence across all channels.
• Lead, inspire, and develop a high-performing executive team, fostering collaboration, inclusion, and accountability.

Senior Vice President, Customer Service Operations

Engineer

• Responsible for designing, building and overseeing technology architecture for data solutions
• Establish processes for data management
• Develop tools for data cleansing and transformation
• Collaborate with analysts to enhance data assets

Engineer 2, Data & Analytics

Account Executive

• Develops the strategy of the sales territory
• Actively researches and generates new leads with targeted businesses
• Builds relationships and drives alignment and regular communication between key GTM partners
• Creates and delivers face-to-face sales presentations to strategic prospective clients
• Sells with goals of exceeding departmental financial and unit targets
• Retains customer base by delivering on the Comcast credo
• Maintains and builds customer relationship to drive customer retention

Account Executive 3, Enterprise Direct Sales – Strategy, Managed Solutions

Account Manager

• Responsible for providing strategic account management and financial sales leadership
• Develop and manage overall account strategies for named account customers
• Proactively engage customers to understand their changing business needs
• Renew customer contracts to protect revenue streams
• Initiate and deliver proposed solutions to meet customer needs

Account Manager 2, Enterprise Direct Sales

Collections

• Lead enhancement of business processes to mitigate fraud risk
• Produce reporting and analysis to evaluate operational initiatives
• Develop and maintain operational reports, dashboards, and reporting tools
• Partner closely with Senior Specialists and operational leaders for root-cause analysis

Analyst 3, Credit & Collections – Fraud

Machine Learning Engineer

• Work with business and operational teams to understand the problem, the operational and system constraints, the available data, and decision points.
• Define how opportunities fit within the long-term evolution of the systems.
• Based on the problem and the available data, determine how we can measure success and monitor system outcomes/dynamics.
• Define and drive the evolution of the solution, identifying points of high leverage, and phases/evolution of the system.
• Evolve plans and direction as we iteratively gather feedback and learn about solution effectiveness.
• Collaborate with cross-functional leaders to identify opportunities, communicate and evaluate solutions, and gather feedback.
• Mentor of data scientists and analysts, fostering a collaborative and high-performing environment.
• Provide technical guidance, set standards, and ensure the team uses appropriate tools and methodologies.
• Stay current with emerging trends in data science, AI, and big data technologies to drive innovation and maintain a competitive advantage.

Principal Machine Learning Revenue Architect

Solutions Engineer

• Provide solution engineering support for all field resources including Account Executives, Strategic Account Managers, and Global Solutions Sales Executives.
• Responsible for lifecycle sustaining engineering support (discovering, solution and proposal).
• Handle moves, adds and changes (MACD).
• Provide sustaining engineering support for large complex solutions.
• Support activities related to account development.
• Capture customer technical requirements and translate to internal architecture templates.
• Collaborate with the product team and customers on load/stress and fail-over testing for high-availability deployments.
• Drive continuous technical improvement both internally and with customers.
• Oversee technical implementation for customer deployment projects.

Marketing

• Activating event marketing strategies
• Researching and developing marketing content
• Ensure operational efficiencies for events across sales channels
• Supports ongoing program optimization

Marketing Specialist 3

Performance Marketing

• Responsible for all post-sale activities of assigned clients.
• Manages fulfillment of larger contracts with complex requirements.
• Develops and implements efficiencies and opportunities in managing clients' campaigns.

Campaign Manager

Operations

• Participate in project teams related to construction operations
• Coordinate and prioritize construction projects
• Enforce safety standards and conduct compliance visits
• Manage subcontractors and interface with industry representatives

Specl 2, Construction – Construction Management Operations

• Takes the lead sales role in driving and closing complex enterprise sales by focusing on the acquisition and expansion of strategic data center clients within assigned territories.
• Forms business-wide relationships with executive, technical, and operational stakeholders at the largest data center companies in the U.S.
• Develops a high-touch, mutually beneficial partnership with assigned regional Comcast Business sales teams to ensure optimal opportunity and revenue generation of Data Center Connectivity, Fabric, Colocation, and Managed Infrastructure solutions.
• Designs and delivers live, executive-level sales presentations that demonstrate a deep understanding of Comcast Enterprise Services, data center networking requirements, and emerging technologies.
• Develops and executes a comprehensive territory strategy, including identifying strategic partnerships, cultivating ecosystem relationships, and expanding Comcast’s presence within the data center community.
• Actively researches and generates new leads through targeted prospecting, industry relationships, partner referrals, and strategic outreach.
• Maintains and grows an active sales funnel that clearly delineates a path to consistent quota attainment.
• Retains and expands existing customer relationships by delivering on the Comcast credo and ensuring a superior customer experience.
• Works cross-functionally with internal engineering, finance, operations, and service delivery teams to ensure proposed solutions are both technically sound and operationally executable.
• Maintains accurate and timely sales records and prepares required sales activity and forecast reports.
• Achieves and consistently exceeds assigned sales quotas and performance targets.