NBCUniversal

Customer Service Sales Representative – TSX

NBCUniversal

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $16 per hour

Job Level

Junior

About the role

  • Provide end-to-end customer support
  • Handle various types of customer inquiries
  • Build relationships and rapport with customers
  • Resolve technical questions and issues
  • Assist customers through various communication channels
  • Demonstrate a warm and friendly demeanor
  • Achieve established performance metrics and goals
  • Participate in team meetings and training

Requirements

  • 0-2 Years of Relevant Work Experience
  • Some High School Coursework
  • Ability to work flexible hours including nights and weekends
  • Technical troubleshooting skills
  • Strong communication skills
  • Proven customer service abilities
  • Ability to work independently and in a team environment
  • Multitasking across multiple platforms
  • Familiarity with billing systems and technical tools
Benefits
  • Best-in-class Benefits
  • Commission opportunities for sales positions
  • Bonuses for non-sales positions
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical troubleshooting skillsbilling systems
Soft Skills
strong communication skillscustomer service abilitiesability to work independentlyability to work in a team environmentmultitaskingrelationship buildingwarm demeanor