Supervisor/Manager
Claire's
Retail Sales Consultant
NBCUniversal
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $17 per hour
Job Level
JuniorMid-Level
About the role
- Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
- Providing outstanding customer service with all customer interactions.
- Helping customers interpret and clarify their account statements and pay their bills in the store.
- Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
- Acting as brand ambassador to promote Comcast/Xfinity products.
- Providing expert-level understanding and passion around technology, especially around Comcast products and services.
- Maintaining detailed sales product knowledge, including competitive information.
- Contributing to a fun and competitive environment and connecting products to customers' everyday lifestyles.
Requirements
- High School Diploma or equivalent
- 2-5 years related experience
- Prefer consumer electronics/wireless retail sales experience
- Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed
- Ability to work in alternate stores outside of the home base store
- Regular, consistent, and punctual attendance
- Ability to carry and/or lift 25-pound boxes
- Ability to stand and move about the store constantly
- Communication
- Critical Thinking Problem Solving
- Customer-Focused
- Persuasion
- Professional Integrity
- Resilience
- Self Motivation
- Teamwork
- Technical Knowledge
- Workplace Organization
