NBCUniversal

Customer Experience Representative, Change of Service

NBCUniversal

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $16 per hour

About the role

  • Provide end-to-end support for customers looking to modify their current services
  • Build rapport as a product ambassador
  • Handle various customer inquiries including billing and technical support
  • Actively engage in trainings, coaching sessions, and team meetings

Requirements

  • 0-2 years relevant work experience
  • Ability to work nights and weekends
  • Flexibility to work any assigned shift
  • Strong problem-solving skills
  • Excellent communication skills (verbal and written)
Benefits
  • 5% quarterly bonus with potential for monthly uncapped commissions
  • Best-in-class Benefits
  • Array of options to support physical, financial and emotional health
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
problem-solvingcommunication