NBCUniversal

Customer Experience Representative – Retention Services

NBCUniversal

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $16 per hour

About the role

  • Provide support for customers to ensure a positive experience
  • Build rapport while promoting effective relationships
  • Handle customer inquiries and retain customers
  • Re-build customer relationships by reselling benefits of products and services

Requirements

  • High School Diploma / GED
  • 0-2 years relevant work experience
Benefits
  • Best-in-class Benefits
  • Commission under the terms of an applicable plan
  • Bonus
  • Array of options for physical, financial and emotional support
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer supportrelationship buildingcommunicationcustomer retentioninquiry handling
Certifications
High School DiplomaGED