Senior Support Engineer – FreeWheel
NBCUniversal
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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Job Level
Tech Stack
About the role
- Provide complex technical solutions and troubleshooting for product implementations
- Support business operations by addressing product issues
- Collaborate with Sales teams for product modifications
- Lead product demonstrations to customers
- Develop test procedures and execute validation plans
- Document technical specifications and capabilities
Requirements
- Bachelor's Degree
- 5-7 Years of relevant work experience
- In-depth experience and knowledge in own discipline
- Skills in Amazon Web Services (AWS)
- Ability to troubleshoot product issues
- Experience in collaborating with sales teams
- Manage product demonstrations and technical presentations
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootingproduct implementationtest proceduresvalidation planstechnical specifications
Soft Skills
collaborationleadershipcommunication
Certifications
Bachelor's Degree