NBCUniversal

Manager, On Site Experience and Operations

NBCUniversal

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Develop and manage a multi-region event marketing strategy aligned with company marketing, sales, growth and retention objectives.
  • Identify events that support pipeline development, account-based initiatives, and regional sales priorities.
  • Design event experiences that enable sales conversations, product demonstrations, and customer engagement.
  • Establish standardized event playbooks, messaging frameworks, and activation models that support consistent sales enablement across regions.
  • Define event KPIs tied to sales outcomes, including leads generated, meetings set, opportunities influenced, and ROI.
  • Lead end-to-end planning and execution of marketing and sales support events, including trade shows, customer events, regional activations, and mobile marketing initiatives.
  • Provide hands-on, on-site support before, during, and after events, acting as the primary point of contact for execution and real-time issue resolution.
  • Coordinate on-site staffing, including sales participation, product experts, and brand ambassadors.
  • Ensure events are executed on-brand, on-message, and optimized to support sales engagement.
  • Own all event logistics, including transportation, shipping, routing, storage, and deployment of event assets.
  • Develop logistics strategies that support efficient, cost-effective, and sales-ready event execution across regions.
  • Manage complex, multi-location schedules and rapidly adapt plans based on on-site and sales needs.
  • Serve as the subject matter expert for DOT and regulatory requirements impacting event transportation and mobile assets.
  • Ensure all vehicles, trailers, displays, and transportation activities comply with DOT and applicable local, state, and federal regulations.
  • Manage permitting, inspections, documentation, and compliance tracking across multiple jurisdictions.
  • Act as the primary event support partner for regional teams and sales organizations.
  • Collaborate closely with sales, marketing, operations, legal, safety, and compliance teams to ensure aligned execution.
  • Train and enable regional sales teams on event objectives, engagement strategies, and lead capture processes.
  • Support pre-event planning and post-event follow-up to maximize sales impact.
  • Operate within event budgets with a focus on efficiency, scalability, and measurable sales ROI.
  • Source, negotiate, and manage vendors, transportation partners, and production teams.
  • Forecast event and sales support resource needs as part of annual and regional planning.
  • Lead post-event reporting, including logistics performance, compliance outcomes, sales engagement metrics, and pipeline impact.
  • Partner with sales teams to assess event effectiveness and improve follow-up processes.
  • Use insights to refine event strategy, activation models, and sales enablement tools.

Requirements

  • Bachelor's degree, Event Management, Logistics, Business, or related field (or equivalent experience).
  • 3–5+ years of experience in event marketing, field marketing, or sales enablement roles.
  • Strong working knowledge of DOT regulations and transportation compliance.
  • Experience managing multi-location or regional event programs.
  • Proven ability to support sales teams through events and live activations.
  • Ability to change and adapt in a fast-paced work environment.
  • Ability to travel up to 85% as needed.
  • Preferred: Experience with mobile marketing tours, fleet-based events, or B2C sales-driven events.
  • Familiarity with CRM systems and lead capture/reporting processes.
Benefits
  • Comcast provides best-in-class Benefits to eligible employees.
  • array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event marketingsales enablementlogistics managementlead captureevent planningcompliance trackingbudget managementvendor managementKPI definitionmulti-location event management
Soft Skills
adaptabilitycollaborationcommunicationproblem-solvingleadershiporganizational skillscustomer engagementtrainingstrategic thinkingtime management
Certifications
Bachelor's degree in Event ManagementBachelor's degree in LogisticsBachelor's degree in BusinessDOT compliance certificationevent planning certificationproject management certificationsales enablement certificationlogistics certificationmarketing certificationcertification in compliance management