NBCUniversal

Senior Customer Account Manager

NBCUniversal

full-time

Posted on:

Location Type: Remote

Location: Louisiana • Minnesota • United States

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Salary

💰 $18 per hour

Job Level

Senior

About the role

  • Act as a business partner to existing customers and drive increased sales and revenue over telephone
  • Upsell advanced product suite to existing small and medium-sized business customers
  • Conduct regular account reviews and prepare sales documentation
  • Retain business customers through solution-based selling and account management via telephone
  • Make outbound calls to achieve sales quota metrics

Requirements

  • High School Diploma / GED
  • 2-5 Years Relevant Work Experience
  • Proficiency in MS Suite, Microsoft Dynamics, MS Teams, Salesforce, MS Outlook
  • Technical Knowledge, Communication Skills, Problem Solving
Benefits
  • Best-in-class Benefits
  • Array of options for support physically, financially, and emotionally

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales documentationsolution-based sellingaccount management
Soft skills
communication skillsproblem solving
Certifications
High School DiplomaGED