
Analyst, Strategic Program Management
NBCUniversal
full-time
Posted on:
Location Type: Remote
Location: Connecticut • United States
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Salary
💰 $90,000 - $120,000 per year
About the role
- Partner with Global Operations leadership to support strategic employee experience programs
- Assist with planning and delivering strategic projects for internal partners
- Own the quality, accuracy, and overall management of training and development repository and curated catalog for Global Operations
- Support the implementation of an employee change management framework for the Global Operations organization. Including the execution of impact assessments, the development of change plans, creation of training and communication materials, and confirmation of leadership alignment per employee function
- Identify and track KPIs for measuring employee experience improvement initiatives and change management effectiveness for strategic programs, gather learnings from initial change plan executions, and adjust or update framework to support ongoing initiatives.
Requirements
- 3-4 years of work experience in communications and/or program management support
- Experience with measuring program/campaign performance and delivering performance insights
- Strong technical skills; including experience with email analytics platforms, intranet management, video editing software and analyzing CRM data
- Proficient in Microsoft Word, Outlook, PowerPoint, Adobe, and Excel
- Ability to communicate highly complex and technical concepts to non-technical audiences
- Ability to effectively communicate and present findings to leadership and peers
- Strong interpersonal skills
- Ability to partner and earn the trust of constituents
- Demonstrated ability to thrive in a fast paced, high throughput environment
- Bachelors Degree
Benefits
- medical, dental, and vision insurance
- 401(k)
- paid leave
- tuition reimbursement
- a variety of other discounts and perks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementemployee experience measurementchange managementimpact assessmentsKPI trackingtraining developmentcommunication materials creationperformance insights analysisCRM data analysisvideo editing
Soft skills
communicationinterpersonal skillstrust buildingpresentation skillsadaptabilitycollaborationstrategic thinkingproblem solvingleadership alignmentstakeholder engagement