Senior Manager, CX & Growth Strategy
NBCUniversal
full-time
Posted on:
Location Type: Hybrid
Location: Philadelphia • Florida • Minnesota • United States
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Salary
💰 $108,304 - $178,703 per year
Job Level
About the role
- Manage the relationship with strategic suppliers for infrastructure and application services
- Provide performance management, training, and quality assurance
- Define training requirements for vendors and ensure compliance
- Monitor strategic supplier's performance and administer surveys
Requirements
- Bachelor's Degree
- 7-10 Years of relevant work experience
- Customer Experience (CX)
- Leading by Influence
- Learning Content Design
- Operational Execution
- Proactive Behavior
- Strategic Storytelling
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Customer ExperienceLeading by InfluenceLearning Content DesignOperational ExecutionProactive BehaviorStrategic Storytelling
Certifications
Bachelor's Degree