Conduct research and data analysis to support GenAI model development.
Work with internal business stakeholders and departments for discovery, onboarding, and compliance.
Build and fine-tune GenAI models using frameworks like Adobe Firefly, Anthropic Claude, and Google Vertex AI for marketing use cases such as product descriptions, ad copy, and customer FAQs.
Perform prompt engineering and model evaluation for specific business tasks.
Analyze model outputs for accuracy, bias, and relevance with campaign data to evaluate the impact of GenAI-generated content on engagement and conversion.
Create dashboards and reports to communicate GenAI insights to stakeholders to visualize GenAI performance across channels and segments.
Collaborate with data engineers to prepare and clean training datasets.
Document model assumptions, limitations, and performance metrics.
Conduct sentiment analysis and brand tone checks on AI-generated content.
Stay current with GenAI trends in marketing, including multimodal content generation and AI-driven personalization.
Provide technical support and troubleshooting for GenAI applications and support for marketers using GenAI tools in campaign planning and execution.
Document model assumptions, prompt strategies, and content approval workflows.
Contribute to internal knowledge sharing on GenAI best practices, creative experimentation, and training materials on GenAI.
Develop consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Requirements
1+ years relevant experience
Bachelor's degree or equivalent in technology, operations management, business administration, or related field
Ability to identify, manage, and help mitigate issues and risks
Highly organized and ability to multitask effectively
Excellent communication skills
Familiarity with business and financial principles.
Experience with SaaS or CMS systems a plus
Experience with Adobe Creative Cloud, Adobe Experience Cloud, Figma, Microsoft O365 a plus
Strong IT skills, including database development.
Benefits
Best-in-class Benefits to eligible employees
Array of options, expert guidance, and always-on tools
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisGenAI model developmentprompt engineeringmodel evaluationsentiment analysisbrand tone checkstraining dataset preparationdashboard creationreport generationAI-driven personalization
Soft skills
communication skillsorganizational skillsmultitaskingindependent judgmentdiscretionissue managementrisk mitigation
Certifications
Bachelor's degree in technologyBachelor's degree in operations managementBachelor's degree in business administration